Enterprise IT Integration and Customization Services

CRM development services all-sized businesses in different fields, for example:

• Integration of all channels for receiving applications—you do not lose a single application either from your website, social networks, or phone
• Automation of business processes—you have no problems with the distribution of applications between managers, correspondence with clients, or sending them messages, invoices, or contracts. Implementing a CRM system accomplishes these tasks
• Organization and control of sales. With the help of CRM development services, the management department will be able to select tasks to focus on and receive daily detailed reports

The integration of a CRM system with your business can take from 3 days to several months depending on the complexity of the project. The CRM development company conducts a detailed consultation, fills out a brief, and agrees on the project’s details with you. After the implementation of CRM, users are supported and, if necessary, trained to work in CRM.

On-premise CRM software is hosted on the company’s server. You must purchase any hardware needed, and the IT department must perform regular updates to keep the system up-to-date and secure. This can be a long, laborious, and expensive process depending on the size and structure of your company.

In contrast, cloud-based CRM systems store all customer data on remote servers. All maintenance is on their shoulders—you simply leverage their resources and deploy your business process on a readymade infrastructure.

You do not have to wait until a ready-made CRM solution is developed, unlike a custom solution that needs to be created from scratch, which can take a long time. Also, ready-made CRM is much cheaper in the short term. But an important question is whether this system will meet the company’s business processes and expectations. The main advantage of a custom solution is that it was created specifically for your business processes. 

To install a ready-made CRM system, you also need services of CRM developer companies  that help to properly implement and customize this solution for your needs. 

Yes, if a mobile application was developed as part of the creation of CRM. Mobile applications help facilitate user interaction, and the system takes care of the automation of workflows and ensures the integrity of data and its reliability for all CRM users including the management department, warehouse workers, salespeople, etc.