End-to-end AWS Cloud Management

NIX delivers AWS Managed Services backed by over 13 years as an AWS Partner, helping businesses build, run, and continuously improve reliable cloud infrastructure. Your AWS services are monitored and supported 24/7 by certified engineers—not a generic support desk—giving you direct access to specialists who understand both your cloud infrastructure and your operational goals. Our teams proactively monitor your cloud, optimize its performance, enforce security best practices, and drive ongoing cost optimization, so your cloud infrastructure stays efficient, resilient, and aligned with growth goals.

NIX helps businesses extract maximum value from AWS through flexible, expert-led AWS Cloud Managed Services. For businesses operating critical workloads, resilient cloud infrastructure is no longer optional. Without 24/7 managed services, infrastructure issues often go unnoticed, incidents escalate outside business hours, and costs grow unpredictably across accounts and regions. NIX seamlessly supports both newly built platforms and existing AWS environments, integrating into your operations without disruption. Whether as a long-term operations partner or an extension of your internal team, we ensure Managed AWS services to remain performant—so your business can operate with confidence around the clock.

NIX Highlights

13+

years in AWS partnership

18+

years in cloud development and support

50+

ongoing cloud support projects

400+

cloud experts

120+

cloud certifications

300+

successful cloud projects

Our AWS Managed Services

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AWS Cloud Security

Cloud security within NIX AWS Managed Services focuses on protecting your cloud infrastructure while enabling fast, safe business growth. Leveraging AWS-native security tools and deep AWS expertise, we embed security into daily infrastructure management and ongoing AWS deployments rather than treating it as a one-time setup.

Through proactive monitoring, continuous policy enforcement, and automated threat detection, we reduce operational risk across your AWS journey and maintain strong security baselines. Our cloud managed services combine real-time threat response with preventive measures to stop breaches, minimize downtime, and ensure compliance, all while keeping your development and operations efficient.

Key capabilities:

  • Threat detection and alerts
  • Security posture monitoring
  • IAM and access control
  • Network security hardening
  • Continuous compliance checks
  • Incident response readiness
AWS Cloud Security
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Cost Management and Optimization

AWS Managed Services help businesses optimize their AWS infrastructure and maximize the value of cloud investments. By continuously monitoring usage, analyzing costs, and adjusting resources in real time, we reduce unnecessary spend while maintaining performance and reliability.

With our managed AWS cloud services, our clients on average get 20–35% cost reduction in AWS services without compromising operations. Leveraging proactive AWS infrastructure management, we help balance upfront investments, ongoing support, and resource allocation so teams can focus on core business priorities instead of manual cloud cost tracking.

Key capabilities:

  • Resource utilization analysis
  • Rightsizing AWS workloads
  • Cost anomaly detection
  • Budgeting and forecasting
  • Real-time cost monitoring
  • Reserved instance and savings plan management
AWS Cost Optimization Services
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Monitoring and Incident Management

AWS Managed Services facilitated by NIX provide continuous monitoring and incident management to ensure your cloud infrastructure run securely, reliably, and at peak performance. Our teams leverage advanced solutions and software, including CloudWatch, CloudTrail, GuardDuty, and automated alerting systems, combined with generative AI insights, to detect anomalies, unusual patterns, and potential security and performance issues in real time.

We offer guidance throughout all stages of projects and ongoing operations, providing expert support for system health, operational compliance, and rapid remediation. This proactive, data-driven approach reduces operational risk, improves uptime, and frees your teams to focus on innovation rather than manual monitoring and firefighting.

Key capabilities:

  • 24/7 infrastructure and application monitoring
  • Real-time incident detection and alerting
  • Automated remediation and escalation
  • Generative AI-driven anomaly analysis
  • Root cause analysis and reporting
  • Expert guidance for projects and operations
Monitoring and Incident Management 
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Disaster Recovery and Backups

Protecting applications and data requires resilient architectures and precise orchestration. We deploy automated backup pipelines, leveraging AWS Backup, S3 versioning, and Lambda-based orchestration to synchronize data across regions and availability zones. Critical workloads are provisioned in standby environments ready for failover, while automated scripts perform integrity checks and system health monitoring.

AWS managed by NIX combines this technical foundation with practices for continuous maintenance, migration, and cost optimization, ensuring your cloud infrastructure can recover quickly without impacting operational efficiency.

Key capabilities:

  • AWS Backup and snapshot orchestration
  • Multi-AZ and multi-region failover
  • Lambda-driven automated recovery
  • Integrity checks and monitoring
  • Migration and provisioning support
  • Ongoing maintenance and optimization
Disaster Recovery and Backups
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Monthly Infrastructure Reports 

Monthly infrastructure reports provide clear, actionable insights into your AWS environment so teams can make informed decisions. We consolidate performance, security, usage, and cost data into concise reports, highlighting trends, anomalies, and opportunities for optimization. Our experts analyze infrastructure metrics, track resource utilization, and identify risks, helping businesses stay proactive rather than reactive.

Through AWS Cloud Managed Services, we provide additional visibility into workload performance and operational health. Using AWS Managed Services, clients gain transparency over security, costs, and resources, supporting better planning, compliance, and operational efficiency.

Key capabilities:

  • Detailed resource usage metrics
  • Cost and budget tracking
  • Security and compliance insights
  • Performance and availability trends
  • Anomaly detection and alerts
  • Recommendations for optimization
Monthly Infrastructure Reports 
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24/7/365 Support

Leveraging AWS Managed Services, our 24/7/365 ing businesses build, run, and continuous support provides around-the-clock monitoring, maintenance, and optimization of your AWS environment. Certified AWS engineers oversee workloads in real time, using CloudWatch, CloudTrail, and AWS Config for automated alerting, remediation, and proactive detection of performance or security anomalies.

The service includes incident escalation, root cause analysis, and post-incident reporting, preventing recurring issues and ensuring reliable operations. This around-the-clock support reduces downtime, accelerates issue resolution, improves compliance, and allows internal teams to focus on innovation and strategic projects. With AWS Cloud Managed Services, businesses typically achieve 30–50% faster incident resolution and higher uptime.

Key capabilities:

  • 24/7 monitoring of AWS workloads
  • Real-time incident detection and alerting
  • Automated remediation workflows
  • Root cause analysis and reporting
  • Expert guidance for operations and projects
  • Performance, security, and compliance oversight
365 Support

Reliable AWS Cloud Operations Around the Clock

Talk to an Expert   

Relevant Case Studies

We really care about project success. At the end of the day, happy clients watching how their application is making the end user’s experience and life better are the things that matter.

View all case studies

LibraryPass Cloud Infrastructure: Cost Optimization with AWS

Publishing

Education

Success Story LibraryPass Cloud Infrastructure: Cost Optimization with AWS  image

Enterra: E-commerce Solution for the Agriculture Market

Agriculture

Retail and E-commerce

Success Story Enterra: E-commerce Solution for the Agriculture Market image

Ahoy: Flutter-based Boating Insurance App for Safer Sailing

Insurance

Success Story Ahoy: Flutter-based Boating Insurance App for Safer Sailing image

How NIX Reduced AWS Costs by 30% through Resource Optimization

Internet Services and Computer Software

Success Story How NIX Reduced AWS Costs by 30% through Resource Optimization image

CarSoup Marketplace

Retail and E-commerce

Automotive

Success Story CarSoup Marketplace image
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What You Get With NIX

  • One-stop shop

    From strategy and planning to market-ready solutions, continuous support, enhancements, and promotion. 

  • Executive Level Support

    Strategic agility, rapid escalations, and hands-on leadership—your project moves forward without bottlenecks.

  • Involvement and Versatility

    We take delivery ownership of every project, driving measurable impact beyond just execution.

  • Industry Recognition

    Our strategic alliances with AWS, Microsoft, and GCP translate into better technical solutions and conditions for your business.

  • Seasoned Expertise

    Decades-honed expertise across various domains and thousands of projects translates into solutions that hit the mark.

  • Mature and Transparent Processes

    Our time-tested delivery process drives results, fosters team alignment via consistent communication, and remains adaptable to new challenges.

  • 360-degree Approach

    We listen first, build second—exploring every angle and uncovering all potential solutions to pinpoint the best-fitting one.

  • Client-centric Approach

    Your business isn’t static, and neither are we—our adaptable approach ensures your software keeps pace with your needs.

Proactive Monitoring and Security for Your AWS Cloud

Protect Your Cloud   

24/7 Cloud Support for Your Industry

  • Finance and Banking

  • Internet Services and Computer Software

  • Healthcare

  • Education

  • Pharmaceutical

  • Automotive

  • Retail and E-Commerce

  • Real Estate and Property Management

  • Manufacturing

  • Telecommunications

  • Logistics, delivery and supply chain

  • Marketing and Advertising

  • Agriculture

  • Social networks and communications

What Our Clients Say

Buzz Sharifi photo

Buzz Sharifi

Account Manager at TransGrade, CRM

Christian Rohner photo

Christian Rohner

Project Manager at Information Products AG

Craig Burris photo

Craig Burris

Director of Operations at CarSoup

Eric Spear photo

Eric Spear

SVP of Engineering at Cengage

Ilya Kottel photo

Ilya Kottel

VP R&D at HumanEyes

Jeremy Reither photo

Jeremy Reither

Consultant & Advisor at DemandSide

Mark DeJarnatt photo

Mark DeJarnatt

Chief Technology Officer at Sparkle Stories LLC

Noam Shalit photo

Noam Shalit

COO at SafeRide Technologies Ltd

Steve Berardelli photo

Steve Berardelli

Sr. Director of Engineering for MindTap

Our Experts in AWS Managed Services 

Request a consultation
Artur Bakulin

Artur, passionate about cloud innovation, empowers businesses with strategic serverless solutions for enhanced efficiency and economic gains.

Head of Architecture and Cloud

Artur, passionate about cloud innovation, empowers businesses with strategic serverless solutions for enhanced efficiency and economic gains.

Olena Parkhomenko

With over 5 years in business development, Olena helps companies start conversations around tech needs and find the right solutions. She focuses on building real connections and exploring how her team can support business goals.

Sales Development Representative

With over 5 years in business development, Olena helps companies start conversations around tech needs and find the right solutions. She focuses on building real connections and exploring how her team can support business goals.

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FAQs on AWS Managed Support

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What are AWS Managed Services and how do they support business operations?

AWS Managed Services are ongoing operational services that help organizations run their AWS environments securely and efficiently. They cover monitoring, maintenance, optimization, and support for servers, storage, and applications across AWS deployments. By reducing infrastructure complexity and handling day-to-day operations, these services give companies greater agility, stronger reliability, and the ability to focus on business strategy instead of cloud operations.

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What AWS services are typically included in managed services?

AWS Managed Services typically include compute (EC2), storage (S3, EBS), databases (RDS), networking, security services, monitoring, backups, and incident response. Depending on the scope, services also cover app hosting, configuration management, and performance optimization. As a result, organizations connect, configure, secure, and operate AWS services efficiently across their cloud infrastructure.

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How does 24/7/365 support work in practice?

With 24/7/365 support, certified engineers continuously monitor AWS deployments using automated tools and alerts. Issues affecting servers, apps, and storage are detected and addressed in real time, including nights and weekends. Organizations receive proactive incident response, root cause analysis, and ongoing optimization, ensuring systems remain secure, available, and performant at all times.

04/

Can you manage existing AWS environments built by other vendors or in-house teams?

Yes, AWS Managed Services can support existing AWS environments regardless of who built them. We assess the current architecture, review configurations, security, and performance, and gradually optimize without disruption. This approach helps organizations reduce operational risk, simplify complexity, and gain immediate value while maintaining continuity across existing servers, apps, and storage systems.

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How do AWS Managed Services help reduce cloud costs?

AWS Managed Services help reduce costs through continuous monitoring, rightsizing resources, and eliminating unused or overprovisioned servers and storage. Usage patterns are analyzed to optimize configurations and align spending with actual needs. Organizations benefit from improved cost visibility, smarter capacity planning, and the advantage of paying only for what they use, without sacrificing performance or security.

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How are AWS Managed Services priced and what does the cost depend on?

Pricing for AWS Managed Services depends on infrastructure size, service scope, number of AWS deployments, and support level. Costs typically scale with the number of servers, storage volumes, and applications managed. This flexible model allows a company to pay only for required services, ensuring predictable expenses while maintaining secure, well-managed cloud operations.

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When is the right time for a business to move to AWS Managed Services?

The right time to adopt AWS Managed Services is when cloud complexity grows faster than internal capacity. Organizations often use managed services when they need higher reliability, faster scaling, improved security, or around-the-clock support. These services are especially valuable during growth, migration, or optimization phases, helping teams operate efficiently, improve agility, and focus on business strategy instead of infrastructure management.

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