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Full-Fletched Retail Software Development

NIX has 25+ years of experience in retail software development, partnering with companies of all sizes and types, from independent boutiques to established chains. Over the years, we’ve accumulated deep industry knowledge to ensure we are on the same page with the client and offer relevant solutions that align with their strategic vision.

With a good understanding of retail internal and external business processes, we’re well-positioned to create custom software that streamlines retail operations, boosts customer engagement, and provides real-time insights for decision-making.

Our experts additionally leverage AI, ML, and other innovative technologies to address any retail task, from automating workflows to personalizing customer journeys and smart warehouse management.

Utilizing vast experience in software development and long-term involvement in retail, we strive to provide our customers with tools that help navigate market changes and ultimately gain a competitive edge through digitization and automation.

What We Can Help You With

Inventory Management

We develop and customize inventory management software solutions that equip you with a powerful tool to track stock levels across channels, automate reordering, and forecast demand. With the means to control your food supplies more efficiently, you minimize stockouts and overstocking, ultimately optimizing your inventory investment. As a result, you can ensure you have the right goods when users need them, which is essential for profitability and customer satisfaction.

Supply Management

Our custom-built solutions will optimize every stage of your supply chain, from vendor operations and order fulfillment to warehouse management and logistics. With our thorough retail software development approach and innovations like blockchain, AI, BI, IoT, and others, you receive an effective system that will streamline your operations, leading to reduced lead times, improved product availability, and cost savings. Furthermore, real-time data visibility allows you to anticipate demand fluctuations and proactively work with inventory, ensuring a seamless customer experience.

Customer Analytics

We design custom analytics platforms that gather and process data from all touchpoints, including online browsing and in-store purchases, and provide full customer behavior information. With valuable insights into relevant shopping trends, user preferences, buying habits, and campaign effectiveness, you can better personalize your offers and drive customer loyalty and sales.

Clienteling

We build software solutions that include clienteling tools to facilitate personalized customer service. Our solution provides your salespeople with access to detailed user profiles, including purchase history, wish lists, and preferences, and enables you to cater to individual customer needs. This will help you build lasting relationships with your paying audience, ultimately encouraging repeat purchases.

Employee Management and Training

NIX offers you special employee training and management software to equip your staff with the tools they need to excel and grow professionally, bringing more value to your retail business. We’ll create a platform that delivers engaging and interactive training modules, simplifies task scheduling, and provides insightful performance tracking. As a benefit, you’ll have a more skilled and motivated workforce that can further improve customer service and increase your revenue.

Digital Marketing

Our digital marketing service helps you reach and engage your target audience. We develop tailored strategies that leverage data-driven insights to optimize your online presence. From search engine optimization and social media marketing to email campaigns and content marketing, our solutions empower you to effectively promote your brand and drive sales in the digital age.

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How We Create Retail Solutions

At NIX, we understand that successful retail software development requires a collaborative and transparent approach. By joining forces and working as one, we provide a solution that helps you compete in the retail industry.

  • We begin by working closely with you to understand your business goals, target audience, and the specific challenges you face. This can involve workshops, interviews, and competitor analysis.

    We meticulously gather detailed requirements for custom retail software solutions, including functionalities, user stories, and performance expectations.

  • Our experienced UI/UX designers create a user-friendly and intuitive information architecture for your software, followed by a visually appealing and engaging user interface that aligns with your brand identity.

    To ensure everyone is on the same page, we develop interactive prototypes that allow you to visualize and test the core functionalities before retail software development begins.

  • Our skilled software developers create high-quality code that’s secure, efficient, and easy to maintain, ensuring your retail solutions are built on a solid foundation. We usually work in short sprints, with regular communication and feedback loops, thus providing flexibility and continuous improvements.

    Our dedicated QA team rigorously tests the software throughout the development process to ensure it fully meets all requirements, including functionality, performance, and security.

  • We collaborate with you to determine the most suitable deployment strategy for your custom retail software, depending on your request. With experience with both cloud hosting and on-premise approach, we can offer a solution that best suits your needs.

    Our experts also take great care of your product launch, ensuring smooth delivery and providing comprehensive training for your team on how to use and manage the new system. In addition, NIX offers post-release support to ensure everything works as expected and digital marketing services to help you attract even more customers to your retail business.

  • Discovery and Analysis

    We begin by working closely with you to understand your business goals, target audience, and the specific challenges you face. This can involve workshops, interviews, and competitor analysis.

    We meticulously gather detailed requirements for custom retail software solutions, including functionalities, user stories, and performance expectations.

  • Design and Prototyping

    Our experienced UI/UX designers create a user-friendly and intuitive information architecture for your software, followed by a visually appealing and engaging user interface that aligns with your brand identity.

    To ensure everyone is on the same page, we develop interactive prototypes that allow you to visualize and test the core functionalities before retail software development begins.

  • Development and Testing

    Our skilled software developers create high-quality code that’s secure, efficient, and easy to maintain, ensuring your retail solutions are built on a solid foundation. We usually work in short sprints, with regular communication and feedback loops, thus providing flexibility and continuous improvements.

    Our dedicated QA team rigorously tests the software throughout the development process to ensure it fully meets all requirements, including functionality, performance, and security.

  • Launch, Maintenance, and Marketing Support

    We collaborate with you to determine the most suitable deployment strategy for your custom retail software, depending on your request. With experience with both cloud hosting and on-premise approach, we can offer a solution that best suits your needs.

    Our experts also take great care of your product launch, ensuring smooth delivery and providing comprehensive training for your team on how to use and manage the new system. In addition, NIX offers post-release support to ensure everything works as expected and digital marketing services to help you attract even more customers to your retail business.

Our Retail Software Development Services

  • Custom Retail Software Development

    NIX provides a full retail software development cycle, starting from the ground up. We offer flexible solutions, ranging from feature-rich enterprise platforms to focused tools like inventory management systems and data-driven customer analytics.

  • Team Extension

    We provide dedicated retail software development teams to augment your in-house capabilities. Our experts, deeply familiar with industry trends and technology, seamlessly integrate into your workflow or operate independently. By joining our forces, we contribute to accelerated product delivery.

  • Integration

    We integrate retail software with your existing systems, such as POS, ERP, and CRM. Our expert team optimizes your data flow and automates processes, eliminating manual tasks and reducing errors. As a result, your business works as a unified, well-coordinated unit.

  • Tech Consulting

    Our qualified tech consultants use their deep expertise to help you approach your retail software development process, whether building a new solution, improving an existing one, or assisting you with other challenges. We’ll guide you through the complexities of retail technology and craft a strategic roadmap for implementation. 

  • Maintenance and Support

    NIX keeps your retail systems running smoothly through ongoing maintenance and support, provided as a final development step or a stand-alone service. Our dedicated support team handles bug fixes, security updates, and performance optimizations to ensure minimal downtime and maximum ROI.

Elevate Your Retail Business With Tech!

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Retail Software Development Solutions

  • Our expert team develops custom mobile and web apps for your business, offering customers a seamless on-the-go shopping experience. Features include product browsing, mobile orders, loyalty programs, personalized recommendations, and in-store navigation, all integrated with your retail software ecosystem.

    We also create special employee apps to simplify daily tasks and management, helping enhance engagement, boost sales, and improve operations.

  • Within our retail software development services, we create customized POS systems that streamline transactions, reduce wait times, and simplify inventory management.

    We integrate features like barcode scanning, secure payment processing, digital receipts, and loyalty program support. As a result, you’ll be able to ensure a faster checkout experience for your customers, increased operational efficiency, and valuable data insights for smart business decisions.  

  • We seamlessly integrate AI and ML technologies into your retail software ecosystem, unlocking a range of benefits. With AI powered retail solutions, you can access personalized product recommendations based on past purchases, intelligent chatbots that provide 24/7 customer service, and accurate demand forecasting to optimize inventory management.

    This way, you take your retail operations to the next level and create a more engaging customer experience.

  • We empower your workforce with enterprise mobility solutions to give you constant access to all your tools and services so that you can run your retail company on the go.

    With custom applications available on tablets or smartphones, you’ll be able to improve process management, track the performance of individual departments, monitor task completion, and do more at your request—all for efficient business operations and decreased expenses.

  • We’ll transform your physical store into a dynamic environment by creating interactive kiosks or signages. With engaging digital displays, you’ll be able to showcase product information, targeted promotions, and wayfinding tools to guide customers effortlessly throughout your store.

    Furthermore, within specialized retail software development, we can integrate self-service options like loyalty program enrollment to streamline operations and help you build a more immersive shopping experience. 

  • Our retail software development services include creating advanced chatbots designed to enhance customer interactions and drive sales. These chatbots can respond instantly to queries, offer personalized recommendations, and even assist with purchases.

    By integrating chatbots into your retail operations, you streamline your service, improve response times, and increase customer satisfaction.

  • We use virtual try-on technology to give customers a more engaging and personalized shopping experience. With this innovative feature, your shoppers can virtually try on products without physically handling them.

    As a result, you reduce returns and boost conversion rates, leading to more sales and increased revenue.

  • NIX will set up your CRM and ERP and integrate them with other systems and tools, transforming all elements of your business into a single, cohesive entity. We’ll help you streamline your operations and make data-driven decisions while ensuring full data and process synchronization.

    As a result, you’ll gain valuable insights into your customers, optimize inventory management, and automate tasks, ultimately leading to reduced errors and retail business growth.

  • Mobile and Web App Development

    Our expert team develops custom mobile and web apps for your business, offering customers a seamless on-the-go shopping experience. Features include product browsing, mobile orders, loyalty programs, personalized recommendations, and in-store navigation, all integrated with your retail software ecosystem.

    We also create special employee apps to simplify daily tasks and management, helping enhance engagement, boost sales, and improve operations.

  • Point-of-Sale (POS) System Development

    Within our retail software development services, we create customized POS systems that streamline transactions, reduce wait times, and simplify inventory management.

    We integrate features like barcode scanning, secure payment processing, digital receipts, and loyalty program support. As a result, you’ll be able to ensure a faster checkout experience for your customers, increased operational efficiency, and valuable data insights for smart business decisions.  

  • AI and ML Implementation

    We seamlessly integrate AI and ML technologies into your retail software ecosystem, unlocking a range of benefits. With AI powered retail solutions, you can access personalized product recommendations based on past purchases, intelligent chatbots that provide 24/7 customer service, and accurate demand forecasting to optimize inventory management.

    This way, you take your retail operations to the next level and create a more engaging customer experience.

  • Enterprise Mobility

    We empower your workforce with enterprise mobility solutions to give you constant access to all your tools and services so that you can run your retail company on the go.

    With custom applications available on tablets or smartphones, you’ll be able to improve process management, track the performance of individual departments, monitor task completion, and do more at your request—all for efficient business operations and decreased expenses.

  • Digital Signage and Kiosks

    We’ll transform your physical store into a dynamic environment by creating interactive kiosks or signages. With engaging digital displays, you’ll be able to showcase product information, targeted promotions, and wayfinding tools to guide customers effortlessly throughout your store.

    Furthermore, within specialized retail software development, we can integrate self-service options like loyalty program enrollment to streamline operations and help you build a more immersive shopping experience. 

  • Chatbots

    Our retail software development services include creating advanced chatbots designed to enhance customer interactions and drive sales. These chatbots can respond instantly to queries, offer personalized recommendations, and even assist with purchases.

    By integrating chatbots into your retail operations, you streamline your service, improve response times, and increase customer satisfaction.

  • Virtual Try-on

    We use virtual try-on technology to give customers a more engaging and personalized shopping experience. With this innovative feature, your shoppers can virtually try on products without physically handling them.

    As a result, you reduce returns and boost conversion rates, leading to more sales and increased revenue.

  • ERP and CRM implementation

    NIX will set up your CRM and ERP and integrate them with other systems and tools, transforming all elements of your business into a single, cohesive entity. We’ll help you streamline your operations and make data-driven decisions while ensuring full data and process synchronization.

    As a result, you’ll gain valuable insights into your customers, optimize inventory management, and automate tasks, ultimately leading to reduced errors and retail business growth.

Why Choose NIX

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    Vast Experience and Deep Expertise

    With 30+ years of experience in custom software development, we confidently cooperate with retailers across industries, helping them transform business opportunities into real values. Relying on our deep knowledge of the online sales environment and retail technologies, we deliver relevant and results-driven solutions.

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    Diverse Team of Experts

    Our team of seasoned professionals, including UI/UX designers, marketing strategists, and security experts, collaborate closely to create innovative and effective retail solutions.

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    End-to-end Retail Development Partner

    From conceptualizing your strategy to executing flawless implementation, we provide a full suite of retail software development services. Our streamlined approach maximizes efficiency and delivers exceptional results.

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    Tailored Retail Solutions

    We immerse ourselves in your retail business to deeply understand your unique needs and objectives. This customer-centric approach ensures that our retail solutions perfectly align with your vision.

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    Open and Collaborative Partnership

    Transparent communication is at the core of our retail software development services. We work closely with you every step of the way, ensuring your input is valued and your expectations are exceeded.

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    Passion for Retail Success

    We are committed to delivering retail solutions that drive growth and enhance the customer experience. Our dedication to excellence is reflected in our proven track record and reputation.

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    Robust Retail Security Framework

    Protecting your customers and your business is paramount. Our retail software developers implement stringent security measures to safeguard sensitive data, ensuring compliance with industry standards and mitigating risks.

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    Professional Growth

    We constantly monitor and test relevant technology trends and use the most efficient ones during retail software development. Our tech stack includes the latest advancements in AI, ML, and data analytics, which allows us to create future-proof solutions.

Julia Fedotova

Yuliia is an experienced IT consultant who helps pharmaceutical organizations and agile health-tech startups in building software solutions designed to revolutionize medical treatments. Her goal is focused on bringing technology, devices & medicines together to improve patient engagement & boost optimization.

Software Solutions Consultant

Yuliia is an experienced IT consultant who helps pharmaceutical organizations and agile health-tech startups in building software solutions designed to revolutionize medical treatments. Her goal is focused on bringing technology, devices & medicines together to improve patient engagement & boost optimization.

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Success Stories

We really care about project success. At the end of the day, happy clients watching how their application is making the end user’s experience and life better are the things that matter.

View all success stories

PPC for Pet Retailer

Retail & eCommerce

Success Story PPC for Pet Retailer image

Cash On Delivery E-commerce Platform

Retail & eCommerce

Logistics & Delivery & Supply Chain

Success Story Cash On Delivery E-commerce Platform  image

Email Marketing for Electronics Retailer

Electronics

Retail & eCommerce

Success Story Email Marketing for Electronics Retailer image

Cloud Analytics for Retail Chain

Retail & eCommerce

Success Story Cloud Analytics for Retail Chain image
01

FAQ

01/

What is retail software development?

Retail software development goes beyond the typical creation of an online store. The main focus is on addressing the unique challenges and opportunities faced by modern retail companies.

Let’s clarify what custom custom software for the retail sector means:

  • Full Alignment with Business Goals: The aim of the retail software development company is to thoroughly analyze your unique requirements and offer a suitable software solution to cover them best. This includes your business goals and needs, strategic vision, faced challenges, and more.
  • Omnichannel Integration: Modern retail software development focuses on creating a seamless customer experience across all touchpoints. This ensures consistency between your physical store, online presence, and any other interaction channels. The result is real-time data synchronization about customers, financial transactions, etc., across all platforms.
  • Personalization: Today’s consumers expect a personalized shopping experience. A custom approach to retail software development can leverage features like clienteling tools and AI-powered recommendations, helping you personalize marketing campaigns, product suggestions, and in-store interactions. This fosters customer loyalty and drives repeat business.
  • Data-driven Decision-making: Custom retail software solutions incorporate data analytics and BI tools to process data from various sources, giving you valuable insights into customer behavior, sales trends, and operational efficiency. This information is a great basis for data-driven decisions and long-term success.
  • Emerging Technologies: The retail landscape is constantly evolving, and retail software development keeps pace with these advancements. AI, ML, IoT, and other innovative technologies can lead to highly efficient solutions like automated inventory management, smart shelves, and personalized customer service through chatbots.

In essence, retail software development is a strategic approach to leveraging technology to empower your retail business. It’s about creating a seamless and personalized customer experience, optimizing operations through data insights, and staying ahead of the curve with innovative technology integration.

02/

Why do retail businesses need custom software?

Off-the-shelf retail software development solutions might seem like a convenient option, but they often lack the flexibility and scalability needed to meet the unique demands of a growing business. The custom approach allows you to get a tailored retail system that aligns with your specific business model, target audience, and operational needs.

Here are some key benefits of custom retail software development:

  • Enhanced Customer Experience: Personalize the shopping journey with features like clienteling tools, targeted promotions, and self-service options.
  • Improved Operational Efficiency: Streamline tasks with automated inventory management, mobile order fulfillment, and real-time data insights.
  • Increased Sales: Drive sales through personalized product recommendations, mobile commerce capabilities, and loyalty programs.
  • Competitive Advantage: Gain a competitive edge by implementing innovative features and functionalities that differentiate your brand.
  • Scalability and Flexibility: Get custom software that can adapt and grow alongside your business, ensuring it continues to meet your evolving needs.

03/

What’s the difference between retail websites and traditional websites?

Retail and traditional websites differ significantly in their functionality, security protocols, and SEO strategies. Retail platforms are purpose-built for commerce and managing substantial product catalogs while prioritizing robust data protection. They integrate features like shopping carts, payment gateways, and search engines. Modern retail software development services can go beyond basic e-commerce tools, incorporating product recommendations, loyalty programs, and personalized marketing campaigns for an enhanced customer experience.

Moreover, at NIX, we can create more specified retail solutions, such as inventory management systems and complex platforms that optimize operational efficiency, handle supply chain processes, and more.

04/

What are the must-have features in modern retail software?

As an experienced retail software development company, we always focus on a specific project and its tasks before analyzing the functionality of future software. However, we can roughly list some essential features of modern retail software:

  • Inventory Management System: Track stock levels across all channels, automate reordering, and gain real-time insights into demand fluctuations.
  • Point-of-Sale (POS) System: Ensure a smooth and efficient checkout process with features like barcode scanning, secure payment processing, and digital receipts.
  • Customer Relationship Management (CRM): Personalize customer interactions by managing customer profiles, purchase history, and preferences.
  • E-commerce Functionality: Enable online sales with a user-friendly shopping cart, secure payment gateway, and seamless integration with your inventory management system.
  • Omnichannel Integration: Provide a consistent customer experience across all touchpoints, whether online, in-store, or through mobile apps.
  • Data Analytics: Gain valuable insights into customer behavior, campaign performance, and sales trends to optimize your retail operations.

This is just an approximate feature list. We’ll offer you a more tailored solution that perfectly covers your retail software development needs.

05/

Which retail software development budget should I have?

Determining the exact budget for your retail software development project can be challenging without a clear understanding of your specific needs. However, several factors significantly influence the overall cost.

Key factors affecting budget:

  • Project scope: Budget is directly impacted by the software’s complexity, number of features, and desired functionalities. A basic inventory management system will cost less than comprehensive AI-powered retail solutions with complex analytics.
  • Team size and expertise: The number of retail software developers required and their skill set will influence the project cost, too. Specialized skills like machine learning or data science can increase expenses.
  • Project Timeline: If a project has a tight deadline, experts will have to spend more resources on its implementation, which will increase retail software development costs.
  • Technology Stack: The chosen tech stack and platforms affect budget as well. Some advanced technologies may be more expensive to license or maintain.
  • Development Location: The team location can impact costs due to differences in labor rates. Regions like the USA, Canada, and Western Europe typically command more expensive software development services.
  • Additional Services: Factors like UI/UX design, quality assurance, and project management can add to the overall budget.
  • Ongoing Maintenance and Support: Consider the costs associated with maintaining and updating the software after launch.

As a seasoned retail software development company, we’ll tailor solutions to meet your specific requirements, including budgetary constraints. Moreover, with our R&D center in Eastern Europe, we can offer the best combination of quality and price, as this region is rightfully considered a proven place for outsourcing highly qualified developers without overpaying.

06/

Why do I need maintenance for my custom retail software?

Your retail software is the backbone of your operations, and ongoing support is essential to ensure its continued efficiency, reliability, and alignment with evolving business needs.

Just as a physical store requires regular upkeep to maintain its appeal and functionality, your custom retail software needs constant attention. Technology evolves rapidly, and your online store must adapt to stay competitive. Without regular updates and maintenance, your system can become vulnerable to security threats, experience performance issues, and fail to meet your customers’ changing demands.

Within maintenance and support services, our dedicated team of experts provides:

  • Proactive Monitoring: We closely watch your system’s performance to identify potential issues before they escalate.
  • Regular Updates: We keep your software current with the latest security patches, bug fixes, and feature enhancements.
  • Technical Support: Our responsive support team is available to address any issues or questions you may have.
  • Performance Optimization: We continually fine-tune your software to ensure optimal speed and efficiency.
  • Scalability: As your business grows, we can adjust your custom software to accommodate increased demands.

By investing in maintenance and support, you safeguard your investment, minimize downtime, and ensure the long-term success of your retail operations.

07/

Can you help me upgrade my retail system?

Yes. Our team has great experience revitalizing outdated retail platforms to align with evolving business needs. We can modernize user interfaces, integrate new features, and completely rebuild systems using modern technologies. By meticulously analyzing your infrastructure, we recommend optimal solutions to streamline your critical retail operations, giving you an additional edge in this competitive market.

08/

How do you handle data security and compliance for retail solutions?

Our retail software development services prioritize data security and ensure compliance with all industry regulations, including PCI-DSS. We can also analyze existing retail solutions for safety and employ robust protection measures to safeguard customer information and build trust with your clientele. Our team of cybersecurity specialists will protect your product from possible risks and threats, allowing you to focus on growing your business.

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