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Business Overview

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Business Overview

The client is a global clothing brand that offers goods for all family members, including maternity clothes and household items. Within 10 years of existence, the retailer established a strong presence in 50+ countries, selling apparel online and offline in 1000+ brand stores. 

The arrival of the pandemic forced the temporary closure of the physical stores. The brand responded swiftly, enhancing sales and prioritizing customer care with a reduced minimum order amount and extended return window. The client needed a boost with ad campaigns to increase online sales.

Project Scope

The goal was to enhance the brand’s online presence, aiming to get a 150% increase in sales and a 400% boost in ROAS.

Solution

We strategically leveraged the AIDA (Attention, Interest, Desire, Action) model to create compelling content. This data-driven approach ensures effective audience engagement by capturing attention, fostering interest, and nurturing a desire for the product, ultimately driving conversions.

Increasing Brand Awareness

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Increasing Brand Awareness

  • Leveraging Google Ads and Facebook Ads: We launched a comprehensive media campaign to announce the online store launch, including Google Ads for wider reach and Facebook Ads with targeted audiences (interests, engaged buyers, lookalike website visitors) to generate initial buzz.
  • Targeting Demand: Following the initial awareness push, the team implemented brand campaigns to capture the generated demand and convert website visitors into customers.

Results:

  • Branded traffic increased by 295%

Refining Targeting and Nurturing Leads

Refining Targeting and Nurturing Leads

  • Category-focused Search Campaigns: We launched targeted search campaigns across key product categories to introduce users to the brand’s offerings and understand their specific needs.
  • Dynamic Remarketing Engagement: Having identified user interests through initial website visits, we implemented dynamic remarketing campaigns to deliver personalized product recommendations and nurture leads toward conversion.  

Results:

  • Website sales jumped by 272%
    Income growth followed suit, rising by 187%
  • Website traffic surged by 134%
New Macbook Pro Mockup Front View (1)

Optimizing Costs and Maximizing Conversions

New Macbook Pro Mockup Front View (2)

Optimizing Costs and Maximizing Conversions

To optimize budget and acquisition costs, we focused on high-intent users with purchase intent, transitioning from broad audience targeting to the following ad campaigns:

  • Dynamic Search Ads (DSA) and Shopping Campaigns: Showcasing relevant product ads based on user searches and website content.
  • Smart Shopping Campaigns: Utilizing Google’s machine learning for automated campaign optimization and conversion focus.
    Dynamic Remarketing on Facebook: Nurturing website visitors with personalized product recommendations.
  • Remarketing Lists for Search Ads (RLSA) Implementation: Allowing for adjustments in bids and ad creatives based on user behavior.

Results:

  • Transactions grew by 302% during sales period
  • Revenue increased by 323% during sales period

Outcome

Outcome

In less than a year, a well-crafted promotional strategy and targeted use of paid traffic channels fueled the client’s online presence, leading to 10 times website transactions leading to a proportional increase in revenue. Despite quarantine measures, the clothing brand successfully navigated challenging circumstances and achieved exceptional e-commerce growth.

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Key Metrics

ROAS increased by

775%

Income raised by

219%

Transactions increased by

250%

Traffic surged by

185%

Website transactions increased by

10 times

Team:

3 Specialilsts (Marketing Project Manager, 2 PPC experts)

Tech Stack:

Facebook Ads Manager, Google Ads, Google Smart Shopping, GDN

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