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The rapid, almost overnight success of ChatGPT has become a hot topic of contention. What is the actual potential of AI chatbotsand how can they aid us in our personal and professional lives? Although chatbots are not necessarily new, the latest developments have significantly expanded their applications. Systems like ChatGPT are so advanced that they can actually generate decent content, including code, text, and images. However, it’s not the only model available on the market—in fact, it may not be even the best one. In this article, we’ll dive into the world of AI solutions, discuss the opportunities and threats that they can bring, and talk about the best ChatGPT alternatives.

What is ChatGPT?

Launched in November of 2022, ChatGPT is a natural language processing tool utilized for text generation, including essays, translation, quizzes, and even simple chatting. This platform has exceeded all the previous versions and allows users to specify their inquiries, highlight errors, improve writing, and much more. The company has released a paid version of the chatbot, but users can still access a free release to help the AI learn and improve. 

The software keeps learning thanks to supervised fine-tuning as well as a reward model that allows developers to collect and rank responses. The model was extensively trained with the help of Microsoft computational power and fed large amounts of text-based data to help the algorithm comprehend the patterns of natural language. 

The team responsible for this advanced software is OpenAI, a company that develops safe and ethical AI tools. They specialize in artificial intelligence, machine learning, deep learning, and robotics, and strive to create technologies that can be used in various industries and benefit people. 

Features of ChatGPT

The potential of ChatGPT is immense and is yet to be fully understood. Since its launch, the chatbot has caused a lot of controversy and sparked conversations about its use. Basically, the tool in its current form can be used to create various types of text-based content: 

AI chatbot ChatGPT
  • Human-like responses: ChatGPT can be utilized to generate human-like responses that in most cases cannot be distinguished from an actual human. 
  • Translations: Even though English is the most commonly used language in ChatGPT interactions, the tool can swiftly translate your text into the vast majority of existing languages. 
  • Summarizations: Users can upload their lengthy articles and reports into the software and receive a short and concise summary of the data. 
  • Customization: By adding more information about your company or target audience, you can receive a personalized piece of content that would engage with your customers. 
  • Coding: Users can generate code in almost any language, which can simplify and accelerate app development. You can also insert existing code and ask the chatbot to fix or improve it. 
  • Research: Whether you’re researching a topic for an article or simply have a question about a complex subject, you can type your request into the software and get a digestible explanation. However, keep in mind that the tool can be unaware of recent events and provide erroneous information. 

Benefits of ChatGPT

ChatGPT can also help businesses with content creation, customer service, task automation, and much more. The system can potentially save companies a lot of money and provide endless benefits. In this part, we’ll try to pin down which advantages this AI tool can bring to your workspace. 

AI chatbot ChatGPT

Customer Experience

AI chatbots aren’t new to the business world, but up until this point, they were mostly limited and quite frustrating to use. Users still prefer speaking with an actual representative to have their questions answered. However, ChatGPT can circumvent this issue by providing human-like interaction. Using this tool, companies can deliver smooth and helpful customer support to their clients without allocating money to a call center. 

Enhanced Accuracy

The extraordinary trait of ChatGPT is the ability to self-learn. Whenever users interact with the chatbot, they feed it more information and make it more precise. Moreover, at the end of the interaction, users can evaluate how well the machine has done, thus improving future responses. In other words, you’ll have a scalable product on your hands that’s continuously improving itself. 

Task Automation

Not only can ChatGPT streamline customer service operations, it can also automate various other repetitive tasks that waste time. For example, companies can utilize GPT App Development Services to automate scheduling, internal communications, payroll processes, and more. The time saved can be directed toward business-focused decisions. 

Increased Productivity

Instead of spending minutes or even hours looking for important information across an internal database, your employees can quickly ask the chatbot for the answer and go back to their duties. The same goes for mundane tasks we have discussed before. As a result, employees have more time to focus on their primary responsibilities without getting distracted. 

Reduced Expenses

All of the above-mentioned benefits yield considerable cost reductions that can be allocated toward production, marketing, human resources, and other departments. The advanced ChatGPT version is not free, but remains very much affordable, especially for organizations. 

Multiple Languages

Businesses that have customers across different countries can take advantage of this feature. The artificial intelligence chatbot will immediately identify the language that the user is writing in and generate responses accordingly. You can also employ ChatGPT for translation inquiries and have your homepage or social media presence in several languages. 

Broad Compatibility 

The system can be easily integrated with existing bots and virtual assistants to make them more advanced and precise. Even if you already have a tool that interacts with your customers, you can quickly extend it with ChatGPT and deliver customer-specific responses. 

Improved Security 

ChatGPT is capable of recognizing language patterns that are associated with spam, misinformation, fraud, etc. This artificial intelligence chatbot can help you protect your company and customer data from potential hacks and breaches. Moreover, the system uses encryption to safely store information and shield it from people with bad intentions. 

Weaknesses of ChatGPT

Although a promising cutting-edge technology, ChatGPT does not come without any downsides. Surely, its developers will continue fine-tuning the software, but as of right now, you might face a few obstacles:

  • Outdated information: The output information can be misleading or even factually incorrect since the system was trained on data from 2021. Additionally, there is currently no single source of truth for the AI to reference. 
  • Lack of flexibility: The output is highly dependent on the input, which can create inconsistency. If a user slightly alters their prompt, the model might claim it doesn’t know the answer or provide wrong information. 
  • Subpar writing: Another issue that ChatGPT presents is repetitive phrasing and redundancy that needs to be manually edited. 
  • Lack of clarifications: The system also sometimes fails to ask to follow up or clarify questions and runs with the inquiry it understands. If the model did not understand the question correctly, it will provide irrelevant information. This also refers to inappropriate requests that can yield harmful or erroneous outputs. Ideally, the system should recognize and refuse inappropriate inquiries, but as of now, it sometimes fails to do so. 
  • Privacy and security: Another concern is associated with data protection. It’s important to store sensitive information privately to avoid security breaches. 
  • Technical limitations: As powerful as ChatGPT is, it still showcases some technical limitations in the free version of the platform. For example, it can’t handle large requests with over 5,000 words and tends to stop operating amidst high traffic.
  • Bias and ethical concerns: Since AI chatbots learn from existing training data created by humans, they can be prone to biases. Even though the system has security filters that ban harmful content, they can be bypassed using certain prompts. 

Case Studies

Big players like Microsoft and Uber have already recognized the potential of the ChatGPT model and utilized the system in their operations. The opportunity to remove redundant tasks, lower costs, and increase overall productivity is too tempting to pass up. In search of more customization, some companies even develop their own language processing models. However, we’ll solely focus on real-life examples of businesses applying ChatGPT to their software products. 

AI chatbot ChatGPT


The Microsoft team has integrated the ChatGPT model into the Bing search engine to battle the competition and provide better service to users. Utilizing AI, the search engine acts like an actual person whom users can have conversations with. As opposed to traditional searches that are constrained by a certain output format, Microsoft’s GPT-powered Bing chat is able to present the information in any way, regardless of how it’s requested. 

Another use that the company sees is in-app text generation. Microsoft 365 is widely known for its suite consisting of Word, PowerPoint, and Excel. The company’s team shares that using AI technology in these products will allow users to generate spreadsheets and text in a matter of seconds. This Microsoft GPT-based helper is called Copilot, and it will help users create first drafts of the essay, reports, or other text-based content that they can later edit and fine-tune, thus saving hours of valuable time. 

Azure, a Microsoft-owned cloud computing platform, has also taken advantage of the opportunities that an AI chatbot can offer. This service allows users to utilize the OpenAI language models in text generation via REST APIs. In return, users will enjoy an intuitive interface for model integration as well as robust security. 

Microsoft is also a parent company to the famous GitHub, a hosting service for software development. For coders out there, GitHub has implemented a highly helpful feature using OpenAI that auto-completes lines of code. The platform called Copilot supports 12 popular languages, including JavaScript, PHP, Go, and Ruby. GitHub has accumulated a large repository of code and natural language conversations that the model uses to learn and recognize inquiries. Based on its knowledge, this ChatGPT alternative offers tailored recommendations that suit the context and style to help coders finish their tasks considerably faster and with fewer errors. The software is compatible with popular platforms like VS Code and JetBrains and serves as a perfect helper for emerging and experienced coders alike. 

Although the system is far from perfect, the company is willing to work on it and continuously improve the software. In the foreseeable future, Microsoft’s GPT-powered tools can simplify and streamline a plethora of tasks both in professional and personal life. 


Uber is also testing ChatGPT’s model to improve customer experience and make the service more accessible. For example, Uber India is exploring ways of offering their taxi services through Whatsapp. In August 2022, the company released a WhatsApp chatbot that allows users to order a taxi without downloading the application. 

The car-riding app also utilizes the GPT model to automatically recognize customer messages and immediately reply to them using natural language processing. As a result, Uber Support delivers user-specific solutions to customers’ requests, thus saving their time and improving their experience. On top of that, AI technology allows Uber to translate messages in real time and helps passengers and drivers to understand each other even when speaking different languages. 


Quora’s AI system is called Poe, Platform for Open Exploration, and allows users to ask questions and receive immediate answers. As of right now, the platform is invitation-only and available exclusively on iOS. Basically, the Quora team grants access to a few AI models, one of which is ChatGPT, and provides users with human-like interactions on various topics. Users can chat with models separately, much like in any messaging app. 


A market leader among business communication tools, Slack is also utilizing OpenAI technology. Users can now request instant conversation summaries and research topics in a matter of seconds. Text generation features will also increase productivity by allowing users to create immediate responses. 


Snapchat’s iteration of ChatGPT is a friendly persona that users can casually interact with. Trained by the company’s employees, the AI chatbot will not write you an essay or explain the theory of relativity, but be your virtual buddy. 

Klarna Shopping

The retail industry can also benefit from ChatGPT adoption. For example, Klarna Shopping utilizes the technology to offer shopping advice, accelerate the purchasing process, and help customers make decisions. You can ask the chatbot to provide ideas for your niece’s birthday and immediately receive links to suitable products. The technology also allows users to compare prices across different shops to find the best offers. 


A world-famous travel deals aggregator, Expedia has also announced the new ChatGPT-driven feature. App users can ask open-ended questions and receive helpful tips about traveling, including accommodation, flight information, and more. During the conversation, customers can automatically save trips they liked and immediately proceed to payment. The chatbot optimizes the booking process and helps users receive comprehensive assistance. 

ChatGPT Alternatives

Despite its overnight success, ChatGPT is not the only AI chatbot currently available on the market. Depending on your needs and budget, you might want to explore other options. Let’s examine some of the most successful ChatGPT alternatives divided by their primary application. 

AI chatbot ChatGPT

Bard: for Searching

Bard is a Google-made ChatGPT rival that went online in March of 2023. Company representatives warn that the software is still in the early stages and will require a lot of fine-tuning and system enhancement in the future. Conceptually, it’s a complementary addition to the search bar that allows users to bounce ideas off of it. Not intended to completely replace the traditional search engine, Bard is designed for brainstorming, idea generation, and general chatting. 

In pursuit of competing with ChatGPT, the company went further and expanded the chatbot with coding capabilities. Now, the tool can review the code in more than 20 languages and come back with suggestions. Moreover, users can ask the chatbot to translate their lines of code from one language to another. Using Bard, developers can run test cases, write code, and update APIs a lot faster and error-free.

Why Bard?

Instead of simply providing answers to the questions, Bard offers context to the subject matter. The traditional search experience requires the user to sift through a lot of information to find the answer. Bard takes an extra step and generates a comprehensive response. 

Netomi: for Business

A perfect AI chatbot for companies, Netomi is a lifesaver when it comes to customer service. The technology can process thousands of requests in various formats, including chat, messages, emails, and voice. Using this platform, you can swiftly resolve 80% of customer queries without employing any human support. The software supports more than 100 languages, making it an ultimate ChatGPT alternative for businesses. 

Why Netomi?

The main selling point is its ability to connect with business tools like Salesforce and Zendesk. The platform swiftly consumes documentation from the company’s knowledge base as well as social media feedback to intelligently and quickly answer customer queries. 

Elsa Speak: for Learning English

Personalized English learning platform, Elsa Speak is an artificial intelligence chatbot that helps non-native speakers hone their pronunciation. The technology is based on multiple voice recordings of people speaking English with different accents and dialects. Thus the system can swiftly recognize the patterns of a speaker and provide personalized lessons to correct their phonetics. With over 7,000 lessons, users can learn valuable skills that will help them improve their pronunciation. 

Why Elsa Speak?

According to their stats, 90% of users recognize an improvement in pronunciation, 95% feel more confident when speaking English and 68% feel like they speak clearer. 

DeepL Translator and DeepL Write: for Translation and Writing

DeepL Translator and DeepL Write are AI services catering to both businesses and individuals. While the DeepL Translator is for translation of documents and files, DeepL Write is suitable for correcting errors in written text.. With DeepL Write, users can write their own text and improve it through the software’s suggestions. Meanwhile, DeepL Translator can be used to translate text and voice messages in real-time to help coworkers and friends understand each other. 

Why DeepL Translator and DeepL Write?

These products won over 20,000 businesses globally by offering impeccable translation services that are three times more accurate than AI competitors. The service can also be installed as an extension to automatically translate web pages, both on desktop and mobile phones. 

Elicit: for Research

Elicit is an AI model that helps students and researchers quickly analyze vast amounts of information across books, articles, research papers, studies, etc. Using the tool, you can get an elaborate summary that specifically caters to your question or inquiry. Elicit is a great place to identify initial leads for your paper, locate relevant studies to cite and find answers to complex questions. Although the serviceis still currently being enhanced, it does show 80 to 90% accuracy. However, you should not completely rely on it and make sure to double-check the facts. 

Why Elicit? 

Elicit is based on collective knowledge from 115 million papers from the Semantic Scholar Academic Graph dataset, which makes it an invaluable tool for any researcher. 

Replika: for Chatting

Replika is an app that acts like a friend and helps people battle difficulties with socializing, loneliness, social anxiety and more. The topics of conversation range from romance and friendship to personal issues and others. Basically, Replika is an online buddy that is always there for you. The AI chatbot currently supports more than 10 million users from which it can learn and become more empathetic and intelligent. 

The app works by allowing users to create their “replika” and choose the type of relationship such as a friend, sibling, mentor, etc. The AI pal will have conversations with you, remember facts about you, and keep your information safe. 

Why Replika?

You can choose what interests your AI friend should have to facilitate meaningful conversations.

Notion: for Productivity

Notion is a note-taking AI assistant that allows you to concentrate on the meeting and stay present and responsive instead of constantly writing down excerpts. The AI chatbot will not only transcribe the meetings but also extract a summary as well as pinpoint action items. Additionally, the software can help you fine-tune your writing by changing the tone of voice and style. This AI assistant can swiftly translate your writing, explain technical jargon, fix your grammar, and remove fluff. 

Why Notion?

Wherever you have writer’s block, the program will continue writing for you to offer new ideas. 

ChatSonic: for Up-to-date Information Found Online

Very similar in its features to ChatGPT, ChatSonic stands out by offering up-to-date information via the internet. While ChatGPT bases its answers on information learned back in 2021, Chatsonic swiftly looks up the inquiry on the internet and comes back with relevant facts. The software also allows users to choose a persona they would like to interact with, ranging from interviewer and math teacher to comedian and relationship coach. The app provides access to your microphone so that you can have actual conversations with your AI expert. 

Another prominent feature that helps ChatSonic to exceed the abilities of other AI chatbots is its image generator. The software can create AI art based on your inquiries, including marketing materials like logos and banners. 

Why ChatSonic?

The service supports 10,000 active users on a daily basis and has overwhelmingly positive reviews from satisfied customers. 

GrammarlyGO: for Copywriting

GrammarlyGO, a typing assisting software has also developed a generative AI solution using the ChatGPT technology. The new tool is referred to as GrammarlyGo and allows users to generate drafts and swiftly reply to emails. Moreover, the system will change the tone of voice, length of the document, and writing style upon request. Whenever you feel stuck, ask the program to help you generate new ideas, project outlines, and strategies. 

Why Grammarly?

This ChatGPT alternative also launched a plug-in that is available on all divides. Using the plug-in, you can take advantage of GrammarlyGo’s capabilities whenever you are drafting an email and browsing the web. 

Socratic: for Childhood Education 

Socratic was created with help from teachers and aims at delivering complicated subject matter in a digestible format. Covering a wide range of school subjects, including math, science and literature, the AI chatbot offers simple explanations alongside helpful visuals. Moreover, the software cites relevant sources to help students familiarize themselves with in-depth information about the topic. 

Users can type in any question they have pertaining to school subjects and beyond and receive a human-like response. They can also scan worksheets to get a breakdown of the task that will help them understand assignments and solve them. 

Why Socratic?

This ChatGPT alternative caters to children and helps them learn by offering simple explanations and graphics. Moreover, Socratic does not generate essays or any type of long-form content, which will prevent children from cheating on their homework. for Chatting with Celebrities and Characters is a platform full of various people and characters that you can interact with. You can share a laugh with Homer Simpson, indulge in literature debates with William Shakespeare and talk about your mother with Sigmund Freud. The tone and style change depending on the character you choose as well as the knowledge base. The app also grants microphone access and comes back with different voices that suit the selected person. 


If you don’t want to talk to Kanye West anymore, you can generate your own AI pal by fine-tuning their traits, interests, voice, and avatar. On top of that, your creation will be available for any user on the app. Finally, the AI chatbot is free of charge and provides a fun and recreational experience. 

YouChat: for Internet Search

Another item on the list of AI chatbots is YouChat, which is built using large language model AI in conjunction with the existing search engine. Users can search in a traditional way as well as in a conversational manner. The responses are delivered via chat, much like with a real human. YouChat offers concise answers, thus sparing you the effort of opening links and reading through articles. The tool can summarize large amounts of data by consuming information across various websites and delivering it in a short message. 

Why YouChat?

The service is free of charge and provides up-to-date information in a concise manner. 

Caktus AI: for Students

An educational AI portal, Caktus AI caters to students and helps them automate their home assignments. The tool covers all the main needs such as essay creation, text summarizer, and grammar fixer to help users achieve their best. One of the ChatGPT alternatives for students, the platform will also aid you in learning Java, Python, Go, and other popular coding languages. Finally, the app can help you generate cover letters and resumes to create competitive and professional job applications. 

Why Caktus AI?

The AI chatbot is ideal for learning and even comes with a flashcard generator that facilitates a way to consume information fast and keep it well-organized. 


AI-powered chatbots are definitely here to stay and will continue to become more sophisticated and advanced. In the near future, they will be able to relieve us from the majority of mundane and repetitive tasks and may even redefine the way we consume information online. Marketers will be able to launch their campaigns a lot quicker by swiftly generating relevant articles, social media posts, and images. Software engineers will be able to streamline coding by generating corresponding lines of code that suit the product and technology. 

If you’re interested in creating your own AI chatbot, like Microsoft’s GPT-based Bing expansion, get in touch with our team at NIX. We’ll discuss your company’s needs and come up with a tool that will streamline your processes and enhance productivity. Contact NIX to learn more about our expertise and start building your own chatbot with us.

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