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NIX participated in the development of the payment and insurance systems for a worldwide education company that now serves over 2000 active daily users.
Finance and Banking, Insurance
Web Development
Java, React, Ruby (Ruby on Rails), Victoria
Our client is a company that provides a specialized, vertical-specific payment and insurance management software platform tailored to the unique needs of international students and their representatives. Acting as a central hub, this platform enables representative companies globally to manage student-related financial transactions. Representatives utilize the platform to notify students of tuition payments, living expenses, and insurance requirements, with both the client’s company and the students’ representatives earning commissions on these transactions.
As the client expanded its localized solutions across diverse international markets, relying primarily on a user-centric approach, it encountered a critical need for enhanced technical expertise and faced significant time-to-market pressures. To optimize internal workflows, accelerate production velocity, reduce time-to-market, and minimize operational costs, we enhanced the client’s in-house team and assisted them in developing various products within the original ecosystem.
Due to the strict regulatory environment, sensitive data, and compliance with specific industry standards, we had to ensure zero downtime and a high level of security that could safeguard the product against cybersecurity threats and leakage.
During the platform’s development, we focused on mitigating risks related to access controls within the client’s highly regulated FinTech environment to ensure compliance. Our team operated exclusively within demo and staging environments, which impacted the implementation and testing of external integrations, particularly the tokenization of credit cards. Additionally, we integrated third-party tools like Captcha, Braze, and external payment services for the client’s ecosystem.
We built a robust administrative portal utilizing an advanced technology stack, encompassing student and their representatives and payment functionalities. This included leveraging Cucumber for behavior-driven development and testing, AWS-based architecture for scalability and reliability, and containerization for efficient deployment and resource management. Working alongside the client’s in-house team, we successfully delivered a suite of features within the product:
The User Panel provides detailed information about the agent company, students’ rosters, and documentation.
Virtual Account Service serves as digital wallets and virtual accounts that can transfer money to bank accounts.
Financial Tracking Management enables users to edit payment records and track automated commission calculations
User Management contains robust user administrative features and customizable settings.
Support Service streamlines the reporting mechanism for support requests.
A significant achievement was the optimization of the user onboarding process. Previously, the manual onboarding flow—involving approvals, pricing tickets, legal agreements, and contract signings—spanned 10 to 14 days. By strategically implementing automation, we achieved a dramatic reduction in onboarding time, shrinking it to just a few days. This was accomplished through:
Automated bulk pricing approvals for agreements
Streamlined approval processes for rapid reviews and enhanced system controls
Elimination of manual pricing tickets
Implementation of system-generated, digitally signed agreement templates
To develop a solid insurance architecture that could cover all the insurance payments of customers, our team deployed a custom technology stack built on the AWS infrastructure, leveraging containerization, a bespoke CI/CD pipeline, and Infrastructure as a Service (IaaS) principles. The created comprehensive system provides foreign students with three most valuable insurance policies:
Additionally, our technically savvy specialists powered the product with:
Enhanced security and authentication through phone number verification
Flexible policy configuration and secure payment request processing by tokenization, encryption, and multi-layered protection
Referral portal links and push notification capabilities
Provision of customization options, empowering users to configure email-style templates for personalized communication
Our collaboration with the client’s team resulted in the successful acceleration of the development, significantly reducing time-to-market and optimizing operational costs. Now, the platform streamlines complex payment processes, eliminates operational inefficiencies, and automates commission and foreign exchange handling. As a result of our collaborative partnership, the robust ecosystem was enhanced with implemented solutions and was able to show impressive results:
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