Internet Services and Computer Software
Business Automation Solution
Our client is an advertising agency that provides brand, marketing, design, and development services. Their subscription-based software products include All in App—a collaboration tool for web, iOS, and Android platforms designed to enhance corporate culture, connection, and communication.
All in App was underperforming due to low productivity and poor, inconvenient UI/UX design. That’s why the company turned to NIX for help as a proven vendor in web and mobile development with extensive UI/UX expertise.
Within the project scope, we did the following:
Analysis of current user needs
Redesign for web and mobile applications
Expansion and improvement of web app functionality
We extended the functionality of the PHP-based web app to meet relevant users’ needs and ensure it runs like clockwork.
The updated web application allows managing content within departments, monitoring the social activities of the company’s employees, and publishing different types of content.
The application provides an interface for configuring all parts of the system and consists of both end-user and admin-user parts.
Users can publish and share news in the mixed internal section. The application allows the creation of media posts, polls, and quizzes for brand story posts.
The app offers onboarding tips for comfortable use and easier access to more information. Despite various group subscriptions, the app is always available for new users.
Every user within the app has a score based on internal activity. Admin allows custom score configuration to increase user engagement.
We completely redesigned the web and mobile apps and provided them with a clean, user-friendly UI/UX design that follows a soft and minimalistic style and adheres to the design guidelines of various companies.
Our redesign process consisted of several steps to ensure the most successful result.
UX research allowed us to focus on the interests and needs of the users. We followed the UX personas approach to gain insights that guided and shaped the underlying design decisions.
To enhance the ideas generated and show the paths users take, we included diagrams. User flows help identify friction points and optimize the user experience.
After analyzing and sifting through many ideas and concepts, we started working on wireframes. This is another stage of the exploratory phase that requires minimal resources and provides a complete picture of the product and its features. It also allows us to test different variants of the user experience and select the best one.
To create our design, we chose an atomic (modular) approach, which allows building flexible user interfaces. Its essence is dividing the design system into independent components, the so-called atoms, which are easy to change and replace anywhere.
The client received an improved and updated design of the apps and thus was able to boost the interest of companies in All in App and attract more users, which led to increased revenue.
End-users also benefit, as they now have access to an intuitive collaboration tool that helps them simply, effectively, and measurably transform corporate content marketing and communications into a team sport.
5 experts (Project Manager, UI/UX Designer, 2 PHP Developers, Business Analyst, QA Engineer)
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