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What We Offer

We can handle any Salesforce-related challenge, from defining how a CRM can empower your business step-by-step to custom application development and integration with other platforms in your company.

Based on years of expertise, we provide Salesforce implementation services that solve the most complex business challenges, delivering strategic solutions for holistic transformation.

NIX engineers use best practices in Salesforce implementation and industry alignment to determine the optimal mix of products and features to drive real business value.

In case you want to migrate from another CRM to Salesforce, improve your existing Salesforce solution, or want to automate sales, marketing, or customer service departments, we will lead you through it smoothly.

Why Choose NIX for Salesforce Implementation

9+

Years of Experience

15+

Certifications

25+

Salesforce developers

90+

Clients

100+

Successful Salesforce projects

Salesforce Certifications and Partnerships

Salesforce Implementation Services We Provide

01/

Salesforce Implementation Services

Our certified engineers provide Salesforce implementation services within your IT infrastructure to ensure smooth business operations. We can also integrate your Salesforce solution with third-party software to increase your team’s productivity and performance. 

  • E-commerce
  • Accounting
  • Computer-telephony (CTI)
  • IT service management (ITSM)
  • Marketing automation
  • Collaboration systems
  • E-mail and Social media
  • Enterprise resource planning (ERP)
Transform business operations with Salesforce implementation
02/

Salesforce App Development Services

We help you design and launch a Salesforce solution that is both efficient today and easily expandable in the future based on your specific business, technological requirements, time frame, and budget. We build solutions that help you digitize sales, pricing, customer service, and other processes, including setting up Salesforce Cloud.

  • Apex triggers to perform custom actions
  • Custom back-end using Apex
  • Custom front-end using Lightning Web Components, Aura Components, Visualforce
  • External services and web-pages integration (API, REST, SOAP)
  • Ready-to-install apps and solutions
  • Covering Apex code with 100% Apex unit tests
  • Batch Apex classes to process a large number of records
Transform business operations with Salesforce implementation
03/

Salesforce Consulting Services

NIX Salesforce experts bring profound knowledge and technical know-how to help you identify the most suitable approach, tools, and technologies tailored to your business needs. Our Salesforce consulting services include performing audits to enhance existing Salesforce solutions to get the highest value from available and new functionality. We help you choose the right tools based on your needs to automate business processes, improve customer communication, and strengthen collaboration between sales, marketing, and service departments. 

  • Defining aspects that Salesforce can improve in your business
  • Transforming business objectives into Salesforce functions
  • Selecting the right edition that solves your business challenges without paying extra for unneeded features
  • Assisting the client’s team to adapt to new systems and features
  • Auditing the existing Salesforce solutions to identify growth points
Transform business operations with Salesforce implementation
04/

Salesforce Customization and Configuration Services

We offer custom process configuration (approvals, flows), configuration enhancements, and Salesforce support services. We conduct strategic workshops to help businesses map their priorities to IT and build proper enterprise architecture. Our Salesforce configuration and customization solutions address specific business needs while expanding CRM functionality.

  • Security and sharing settings
  • Designing a data model and creating custom objects, fields, tabs
  • Modifying platform UI
  • Creating custom reports and dashboards
  • Data import and export
  • Implementing business logic using configuration tools (flows, processes, validation rules, etc.)
Transform business operations with Salesforce implementation
05/

Post Integration Support

We ensure the long-term success of your Salesforce deployment with our on-demand post-launch support. Our Salesforce experts focus on continuous feature optimization and driving user adoption via tailored training and proactive measures. From rapid issue resolution to essential release notes, we keep your Salesforce system performing at its peak, delivering sustained business impact.

  • Continuous feature optimization and enhancement
  • Driving user adoption through tailored training and proactive support strategies
  • Rapid issue resolution and troubleshooting for any Salesforce-related challenges
  • Providing essential release notes and guidance on new Salesforce functionalities
  • Ensuring peak system performance and data integrity
Transform business operations with Salesforce implementation
06/

Salesforce Cloud Integration

We help you plan, design, build, and deliver innovative Salesforce cloud solutions that redefine productivity and revolutionize your digital experience. Whether you’re leveraging a single Salesforce Cloud or orchestrating multiple platforms, our seasoned team partners with you at every step of your digital transformation journey.

  • Discovery, strategy, scoping, and technical design for your Salesforce ecosystem
  • Cloud enablement, configuration, development, and UAT within Salesforce
  • Secure, seamless data migration into Salesforce
  • Scalable integrations via Salesforce APIs, MuleSoft, and third-party tools
  • Expert setup and configuration of essential AppExchange apps
Transform business operations with Salesforce implementation

Make the Salesforce Platform Work for You

Get A Quote   

Salesforce Products We Implement

Our Salesforce Implementation Process

1

Discovery Phase

We start from a collaborative discovery session to gather your project requirements and dive into your business needs. Following agreement on project steps and commercial terms, our Salesforce-certified experts conduct a market and product analysis to validate the viability of your initial concept. These insights then enable us to collaboratively refine the project’s strategic direction and define a precise scope.

2

Design and Development

NIX assembles a best-fitting team for your project with the necessary qualifications. We deliver initial design concepts, progressing to detailed mockups for your strategic review and approval. After that, we create a minimum viable product (MVP) and a proof of concept (PoC) if needed, then transition to full-scale Salesforce solution development.

3

Quality Assurance Testing

Our QA engineers conduct comprehensive stress, load, functionality, and usability testing to ensure your Salesforce application runs smoothly and error-free.

4

Deployment and Monitoring

Post-testing, we deploy all modules, changes, updates, and patches and verify your application’s proper functioning and swiftly fix any errors that may arise post-deployment. This ensures your Salesforce implementation runs smoothly and fully meets end-user expectations on all target devices.

5

Post-Implementation Support

With NIX, your Salesforce application receives ongoing support and maintenance, ensuring its sustained relevance, optimal performance, and adaptability to your changing business requirements.

Engagement Models

  • End-to-end Salesforce Development

  • Team Extention

  • Salesforce Consulting

Transform business operations with Salesforce implementation

We take a holistic approach to the entire product lifecycle, from initial requirements gathering straight through to launch and ongoing maintenance. As a result, you receive a market-ready Salesforce solution designed to deliver measurable value to your business.

Transform business operations with Salesforce implementation

We provide a seasoned team custom-built around your specific business needs to accelerate your Salesforce development, streamline your software development process, and rapidly bring standalone solutions to market.

Transform business operations with Salesforce implementation

We assess your current Salesforce environment to pinpoint and define opportunities specific to your CRM strategy and business challenges. Our expert services cover your existing Salesforce data, integrations, and overall architecture, leading to a clear, actionable roadmap. We’ll help you select the best-fitting Salesforce clouds, products, and tech stack components for seamless integration and accelerated competitive advantage.

Want to Know More About Our Salesforce Implementation Services?

Talk to an Expert   

Industries We Empower

We build Salesforce solutions tailored to your product, target audience, and current business needs.

  • Retail and ecommerce

  • Insurance

  • Real Estate and Property Management

  • News and Media

  • Education

  • Healthcare

  • Financial and banking

  • Marketing and Advertising

  • Manufacturing

  • Non-profit 

  • Construction 

Relevant Case Studies

We really care about project success. At the end of the day, happy clients watching how their application is making the end user’s experience and life better are the things that matter.

View all case studies

Automating Student Processes with Salesforce

Education

Success Story  Automating Student Processes with Salesforce image

How We Used Salesforce to Improve Sales Processes

Retail & eCommerce

Success Story How We Used Salesforce to Improve Sales Processes image

upMessage: Driving Conversations App

Social Networks and Communications

Telecom

Success Story upMessage: Driving Conversations App image

Smart Farming: Cross-platform App for Optimized Crop Cultivation

Agriculture

Success Story Smart Farming: Cross-platform App for Optimized Crop Cultivation image

Mulesoft-based Service for Seamless System Integration

Healthcare

Success Story Mulesoft-based Service for Seamless System Integration image

Cash On Delivery E-commerce Platform

Retail & eCommerce

Logistics & Delivery & Supply Chain

Success Story Cash On Delivery E-commerce Platform  image
01

What You Get With NIX

  • One-stop shop

    From strategy and planning to market-ready solutions, continuous support, enhancements, and promotion.

  • Client-centric Approach

    Your business isn’t static, and neither are we—our adaptable approach ensures your software keeps pace with your needs.

  • Seasoned Expertise

    Decades-honed expertise across various domains and thousands of projects translates into solutions that hit the mark.

  • 360-degree Approach

    We listen first, build second—exploring every angle and uncovering all potential solutions to pinpoint the best-fitting one.

  • Mature and Transparent Processes

    Our time-tested delivery process drives results, fosters team alignment via consistent communication, and remains adaptable to new challenges.

  • Industry Recognition

    Our strategic alliances with AWS, Microsoft, and GCP translate into better technical solutions and conditions for your business.

  • Involvement and Versatility

    We take delivery ownership of every project, driving measurable impact beyond just execution.

  • Executive Level Support

    Strategic agility, rapid escalations, and hands-on leadership—your project moves forward without bottlenecks.

Tech Stack

  • Automation:
    • Flow Builder (Record-Triggered, Screen Flows, etc.)
    • Validation Rules
    • Approval Processes
    • Duplicate Management
    • Assignment Rules
    • Einstein Bots
    • OmniStudio
  • Core Platform:
    • Apex
    • SOQL / SOSL
    • Visualforce
    • Aura Components
    • Lightning Web Components (LWC)
  • Front-End & Web Standards:
    • HTML5
    • CSS3 / SLDS (Salesforce Lightning Design System)
    • JavaScript
  • Dev Tools & Packaging:
    • SFDX (Salesforce DX)
    • Unlocked Packages / Second-Generation Packaging (2GP)
    • Git (GitHub, Bitbucket, GitLab)
  • Integration & API:
    • REST API (including custom Apex REST)
    • SOAP API
    • Bulk API / Bulk API 2.0
    • Named Credentials
    • External Services
    • Platform Events
    • OAuth 2.0 / JWT / SAML / OpenID Connect
  • Security & Identity:
    • Profiles / Permission Sets / Permission Set Groups
    • Sharing Rules / Role Hierarchy / Org-Wide Defaults (OWD)
    • Login Flows / Auth. Providers
    • Single Sign-On (SSO), SAML, OpenID Connect
  • Data & Metadata Management:
    • Data Loader / Data Import Wizard
    • Workbench / SOQL Builder
    • Metadata API / Tooling API
  • Reporting & Analytics:
    • Reports & Dashboards
    • Custom Report Types
    • CRM Analytics

What Our Clients Say

Buzz Sharifi photo

Buzz Sharifi

Account Manager at TransGrade, CRM

Matthew Brown photo

Matthew Brown

VP of Engineering at Elsevier

Christian Rohner photo

Christian Rohner

Project Manager at Information Products AG

Jeremy Barron photo

Jeremy Barron

Senior Director of Engineering at Premier

Craig Burris photo

Craig Burris

Director of Operations at CarSoup

Jason Scalvini photo

Jason Scalvini

Senior VP of Technology

Ilya Kottel photo

Ilya Kottel

VP R&D at HumanEyes

Noam Shalit photo

Noam Shalit

COO at SafeRide Technologies Ltd

Steve Berardelli photo

Steve Berardelli

Sr. Director of Engineering for MindTap

Moody Heard photo

Moody Heard

Co-Founder at Buildforce

Mike Ortner photo

Mike Ortner

President at Ortner Enterprises DBA North Two Five

Mark DeJarnatt photo

Mark DeJarnatt

Chief Technology Officer at Sparkle Stories LLC

Eric Spear photo

Eric Spear

SVP of Engineering at Cengage

Jeremy Reither photo

Jeremy Reither

Consultant & Advisor at DemandSide

Eve Epstein photo

Eve Epstein

CEO/Founder at SoleVenture, Inc.

David Stutzman photo

David Stutzman

President of Conspectus, Inc

Dave Kochalko photo

Dave Kochalko

Co-Founder & CEO at ARTiFACTS

Kevin Lee photo

Kevin Lee

Co-Founder

Norman Thiem photo

Norman Thiem

Owner, N2 Plus

Ariel Orbach photo

Ariel Orbach

Co-Founder & CTO

Anonymous photo

Anonymous

CTO, Real Estate Firm

Anonymous photo

Anonymous

Founder & HOP, Fitness Space Rental Platform

Anonymous photo

Anonymous

CTO, Color My Life, Inc

Anonymous photo

Anonymous

Department Head, Fignum Limited

Roman Bilokon

With more than 10 years of experience, Roman is a thought leader committed to driving long-term value for C-level client stakeholders and decision-makers through the integration of custom Salesforce and ServiceNow solutions.

Practice Leader, Enterprise Workflow Automation

With more than 10 years of experience, Roman is a thought leader committed to driving long-term value for C-level client stakeholders and decision-makers through the integration of custom Salesforce and ServiceNow solutions.

Eugene Stepchenkov

Eugene, with 5+ years of ServiceNow and Salesforce expertise, delivers strategic consulting, driving digital workforce efficiency and business scaling.

Business Process & Solution Consultant

Eugene, with 5+ years of ServiceNow and Salesforce expertise, delivers strategic consulting, driving digital workforce efficiency and business scaling.

01

FAQs on Salesforce
Implementation Services

01/

What services do Salesforce consulting partners provide?

As a leading software development company, NIX offers a comprehensive suite of professional Salesforce implementation services, precisely tailored to your business needs. We specialize in empowering your organization through:

  • Salesforce application development: We help you design and implement robust Salesforce applications from scratch, or build upon your existing groundwork to create a ready-to-launch, high-performance solution that integrates seamlessly.
  • Salesforce Implementation Consulting: Our experts identify the most suitable approaches, tools, and technologies, providing strategic guidance to ensure a successful and optimized Salesforce implementation tailored to your objectives.
  • Salesforce customization and configuration: As part of our implementation services, we build proper architectures, customize CRM functionality, and enhance process workflows to address your specific business requirements and maximize your Salesforce investment.
  • Salesforce Integration Services: We seamlessly incorporate Salesforce solutions within your existing IT architecture during implementation, ensuring smooth business operations, unified data flow, and maximized system interoperability.
  • Post-implementation support: We provide continuous support and maintenance for your implemented Salesforce solutions, ensuring ongoing relevance, peak performance, and strategic alignment with your evolving business needs.

02/

What certifications should a Salesforce implementation partner have? 

A top-tier Salesforce implementation partner demonstrates expertise through a robust portfolio of certifications. This typically includes core Administrator and App Builder credentials, specialized Consultant certifications across various clouds (Sales, Service, Marketing), and Developer certifications for custom solutions. For complex architecture and integrations, highly valued Architect certifications (like Application, System, or the esteemed Technical Architect—CTA) are critical, ensuring comprehensive capability for any Salesforce implementation.

03/

Do you help design Salesforce architecture during implementation?

Absolutely. We provide comprehensive Salesforce architecture design as a fundamental part of our implementation services. Our Salesforce development team possesses deep expertise in architecting solutions for both standard and highly customized Salesforce environments. We meticulously design architecture to ensure smooth interaction with Salesforce native elements and facilitate effortless future integrations with any third-party services your business may require.

04/

Can I implement Salesforce on my own, or do I need a partner?

While direct Salesforce implementation is technically feasible, it often falls short of optimal strategic deployment due to the platform’s inherent complexity. A proficient Salesforce implementation partner is crucial, bringing a wealth of experience across diverse Salesforce implementations.

NIX provides comprehensive Salesforce CRM implementation services, designed to proactively address potential pitfalls. We help you engineer tailored solutions, manage intricate data migrations, ensure high user adoption, and flawlessly integrate Salesforce within your existing ecosystem, ultimately maximizing your investment and accelerating your business transformation.

05/

What are the biggest risks or challenges in Salesforce implementation?

Key challenges for Salesforce implementation include data migration complexity (quality, mapping, integrity), and securing robust user adoption through effective change management. Other significant risks involve over-customization leading to technical debt, or under-customization failing business needs. Integration complexities with existing IT landscapes are common. Additionally, unclear objectives and scope creep, alongside inadequate project planning, can derail the implementation.

To effectively mitigate these complexities and ensure a smooth Salesforce CRM implementation, partnering with a seasoned Salesforce implementation partner is essential. At NIX, we provide comprehensive Salesforce implementation services needed to ensure a seamless, transformative, and risk-optimized deployment.

06/

What business benefits can I expect from Salesforce CRM implementation? 

A well-executed Salesforce CRM implementation delivers pivotal strategic advantages. It directly fuels revenue acceleration by optimizing sales processes and consolidating critical customer intelligence. Enterprises achieve elevated operational efficiency through intelligent automation and refined workflows, simultaneously cultivating superior customer experiences that drive enduring loyalty.

Fundamentally, a strategic Salesforce implementation empowers data-driven governance and establishes a scalable platform for sustained value creation and market leadership.

07/

Which Salesforce products or clouds do you implement?

We provide comprehensive Salesforce implementation expertise across a broad spectrum of Salesforce products and clouds, enabling your organization to leverage the full power of the platform. Our capabilities span Sales Cloud for optimizing revenue generation, Service Cloud for enhancing customer support, Community Cloud (Experience Cloud) for engaging digital experiences, and Marketing Cloud for personalized campaign execution. We also specialize in Analytics Cloud (Tableau CRM/CRM Analytics) for data-driven insights, MuleSoft for robust enterprise integration, Pardot for B2B marketing automation, and Force.com (Lightning Platform) for custom application development, ensuring seamless and integrated Salesforce implementation for high-value solutions.

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