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Delivering Salesforce solutions to personalize every touchpoint along the customer journey.
We can handle any Salesforce-related challenge, from defining how a CRM can empower your business step-by-step to custom application development and integration with other platforms in your company.
Based on years of expertise, we provide Salesforce implementation services that solve the most complex business challenges, delivering strategic solutions for holistic transformation.
NIX engineers use best practices in Salesforce implementation and industry alignment to determine the optimal mix of products and features to drive real business value.
In case you want to migrate from another CRM to Salesforce, improve your existing Salesforce solution, or want to automate sales, marketing, or customer service departments, we will lead you through it smoothly.
Streamline complex workflows and empower your teams with highly efficient, integrated tools, significantly improving overall operational output and task completion.
Consolidate disparate business processes into a unified Salesforce platform, eliminating data silos and fostering agile operations across departments.
Drive conversion rates and accelerate the sales cycle through robust automation, advanced lead management, accurate forecasting, and smart pipeline nurturing.
Deliver highly personalized, consistent, and exceptional customer engagements across every touchpoint, cultivating deeper loyalty and maximizing customer lifetime value.
Realize a substantial return on investment (ROI) through optimized resource utilization, significant cost reductions, and the activation of new, scalable growth avenues unlocked by a fully tailored and integrated CRM solution.
Years of Experience
Certifications
Salesforce developers
Clients
Successful Salesforce projects
Our certified engineers provide Salesforce implementation services within your IT infrastructure to ensure smooth business operations. We can also integrate your Salesforce solution with third-party software to increase your team’s productivity and performance.
We help you design and launch a Salesforce solution that is both efficient today and easily expandable in the future based on your specific business, technological requirements, time frame, and budget. We build solutions that help you digitize sales, pricing, customer service, and other processes, including setting up Salesforce Cloud.
NIX Salesforce experts bring profound knowledge and technical know-how to help you identify the most suitable approach, tools, and technologies tailored to your business needs. Our Salesforce consulting services include performing audits to enhance existing Salesforce solutions to get the highest value from available and new functionality. We help you choose the right tools based on your needs to automate business processes, improve customer communication, and strengthen collaboration between sales, marketing, and service departments.
We offer custom process configuration (approvals, flows), configuration enhancements, and Salesforce support services. We conduct strategic workshops to help businesses map their priorities to IT and build proper enterprise architecture. Our Salesforce configuration and customization solutions address specific business needs while expanding CRM functionality.
We ensure the long-term success of your Salesforce deployment with our on-demand post-launch support. Our Salesforce experts focus on continuous feature optimization and driving user adoption via tailored training and proactive measures. From rapid issue resolution to essential release notes, we keep your Salesforce system performing at its peak, delivering sustained business impact.
We help you plan, design, build, and deliver innovative Salesforce cloud solutions that redefine productivity and revolutionize your digital experience. Whether you’re leveraging a single Salesforce Cloud or orchestrating multiple platforms, our seasoned team partners with you at every step of your digital transformation journey.
1
We start from a collaborative discovery session to gather your project requirements and dive into your business needs. Following agreement on project steps and commercial terms, our Salesforce-certified experts conduct a market and product analysis to validate the viability of your initial concept. These insights then enable us to collaboratively refine the project’s strategic direction and define a precise scope.
2
NIX assembles a best-fitting team for your project with the necessary qualifications. We deliver initial design concepts, progressing to detailed mockups for your strategic review and approval. After that, we create a minimum viable product (MVP) and a proof of concept (PoC) if needed, then transition to full-scale Salesforce solution development.
3
Our QA engineers conduct comprehensive stress, load, functionality, and usability testing to ensure your Salesforce application runs smoothly and error-free.
4
Post-testing, we deploy all modules, changes, updates, and patches and verify your application’s proper functioning and swiftly fix any errors that may arise post-deployment. This ensures your Salesforce implementation runs smoothly and fully meets end-user expectations on all target devices.
5
With NIX, your Salesforce application receives ongoing support and maintenance, ensuring its sustained relevance, optimal performance, and adaptability to your changing business requirements.
We take a holistic approach to the entire product lifecycle, from initial requirements gathering straight through to launch and ongoing maintenance. As a result, you receive a market-ready Salesforce solution designed to deliver measurable value to your business.
We provide a seasoned team custom-built around your specific business needs to accelerate your Salesforce development, streamline your software development process, and rapidly bring standalone solutions to market.
We assess your current Salesforce environment to pinpoint and define opportunities specific to your CRM strategy and business challenges. Our expert services cover your existing Salesforce data, integrations, and overall architecture, leading to a clear, actionable roadmap. We’ll help you select the best-fitting Salesforce clouds, products, and tech stack components for seamless integration and accelerated competitive advantage.
We build Salesforce solutions tailored to your product, target audience, and current business needs.
We really care about project success. At the end of the day, happy clients watching how their application is making the end user’s experience and life better are the things that matter.
Automating Student Processes with Salesforce
Education
How We Used Salesforce to Improve Sales Processes
Retail & eCommerce
upMessage: Driving Conversations App
Social Networks and Communications
Telecom
Smart Farming: Cross-platform App for Optimized Crop Cultivation
Agriculture
Mulesoft-based Service for Seamless System Integration
Healthcare
Cash On Delivery E-commerce Platform
Logistics & Delivery & Supply Chain
From strategy and planning to market-ready solutions, continuous support, enhancements, and promotion.
Your business isn’t static, and neither are we—our adaptable approach ensures your software keeps pace with your needs.
Decades-honed expertise across various domains and thousands of projects translates into solutions that hit the mark.
We listen first, build second—exploring every angle and uncovering all potential solutions to pinpoint the best-fitting one.
Our time-tested delivery process drives results, fosters team alignment via consistent communication, and remains adaptable to new challenges.
Our strategic alliances with AWS, Microsoft, and GCP translate into better technical solutions and conditions for your business.
We take delivery ownership of every project, driving measurable impact beyond just execution.
Strategic agility, rapid escalations, and hands-on leadership—your project moves forward without bottlenecks.
“Extremely detailed, professional, attentive”
We’ve been working with NIX for over a year now and have nothing but good things to say about them and their talented pool of developers, staff members, and executives. They are extremely detailed, professional, attentive, and deliver top-quality work within the time estimates that they provide. What else can you ask for? I highly recommend NIX for all tech-related projects.
Account Manager at TransGrade, CRM
VP of Engineering at Elsevier
“Quality of delivered work is outstanding”
Our company worked more than 5 years in total with NIX. Communication was always very clear and direct. Being a remote company, wasting time in communication is horrible, luckily with NIX, we experienced no delay or misunderstanding.
Quality of delivered work is outstanding, all tasks prior to delivery were tested in detail, and bugs or mistakes were virtually non-existent.
Project Manager at Information Products AG
Senior Director of Engineering at Premier
“It is hard to impress me, and NIX kept me happy”
There is no recommendation that is more powerful. NIX’s expert team built a new system that increased potential customer traffic and improved performance. Their transparent workflow allowed for consistent communication and quick correction of problems when they arose. They also adjusted their processes to mitigate time-difference concerns.
Director of Operations at CarSoup
Senior VP of Technology
“You have done the work perfectly”
I want to say thank you for the excellent, highly professional work, for your passion, and your time even on holidays and weekends. Your attitude ultimately led to outstanding results. We are satisfied with the result we’ve achieved, but we need to keep working, and actively use every opportunity to make it better. You have done the work perfectly and the application, which you created in such a short time, turned out to be very functional and cool.
VP R&D at HumanEyes
“The team is experienced and professional”
We cooperate really well with them, and they make adjustments so we don’t have any complaints. The original project was successful, so they’ve extended the partnership. Headed by a knowledgeable project lead, the team is experienced and professional. NIX delivered everything on time and was always in contact with their partner. Offering a superior customer experience, they’re recommended.
COO at SafeRide Technologies Ltd
“NIX is doing an amazing job”
NIX team contributed a lot to the process improvements for code deployment practices. So not only we write clean/stable code now but also, we are able to deploy it a lot more successfully and faster. We have a better strategy for our branch cutting and code repositories. It takes much less time to deploy code now with a higher level of stability. NIX team also contributed their ideas and views on how we can break up work among team members more effectively.
Sr. Director of Engineering for MindTap
“World-class development”
NIX are great communicators for native English speakers, they work well with our timezone, they are highly organized, and most importantly they build beautiful software. Our team cast a wide net and was highly selective when we decided to search for a software development partner, and NIX has exceeded our expectations since we chose to work with them. If you are looking for a team that performs world-class development well below the average U.S. cost, NIX is a perfect partner.
Co-Founder at Buildforce
“Delivered high-quality products”
NIX delivered high-quality products that work flawlessly and have boosted revenue partner schools, who have successfully used the digital platform to fundraise. The team’s organized workflow and programming skills help them seamlessly fit into the client’s company as a whole.
President at Ortner Enterprises DBA North Two Five
“Quickly and professionally”
I have used NIX for 3 different companies over the past 3 years that I have been CTO of. Projects have spanned a wide variety of technology stacks. NIX has come through each time with the right project manager, quality assurance, business analyst, DevOps, and developers. They quickly and professionally get up to speed with our current processes and seamlessly merge with any professional environment.
Chief Technology Officer at Sparkle Stories LLC
“Delivering high-quality code”
With NIX, I have broken some of my own rules of team composition with respect to the ratio of FTE and 3rd party engineers. I have some teams that are more than 50% NIX because the code coverage, quality, and velocity coming out from the NIX developers are very good. Delivering high quality code in a predictable manner has built trust and confidence with my management/full-time employees.
SVP of Engineering at Cengage
“CMS team are my go-to partners for web dev”
I’ve been working with these guys for years now – particularly their CMS team. The relationship has been very positive, and they continue to do great work for me.
I first hired NIX around 2008 to re-build a website that was built (poorly) by another agency. NIX solved that problem and has helped me build and launch multiple products since then. Roman and his CMS team are my go-to partners for web dev.
Consultant & Advisor at DemandSide
“Fast and responsive”
The team was fast, responsive, and took the time to walk through every step.
The engineers are helpful and responsive.
CEO/Founder at SoleVenture, Inc.
“Attentive and listening”
I enjoyed working with the NIX team because they are so attentive, listening, and questioning decisions about the development specifications. The questions absolutely make me think and make the product better.
President of Conspectus, Inc
“Staff are highly professional and personable”
Team NIX brings strong technical and product development management experience. Expertise and resources are brought on and off seamlessly as required. Staff are highly professional, personable, and an asset when interfacing with our partners and customers.
Co-Founder & CEO at ARTiFACTS
“NIX’s work has been excellent.”
NIX’s work has been excellent. They’re technically knowledgeable and have expertise in many areas. Moreover, they’re diligent, meet deadlines, and communicate effectively. They’re also flexible, bring in the right personnel when needed, and are enjoyable to work with.
Co-Founder
“I also found them to be extremely good at documenting the steps and laying out the costs for each part of the project.”
NIX delivered a functional application that was tested by 15 industry individuals. NIX was extremely good at documenting the development steps and laying out the costs of each project stage. NIX’s project manager was professional, set up weekly meetings, and delivered work on time.
Owner, N2 Plus
“NIX consistently met milestones according to the project timeline.”
NIX’s work has resulted in a 50% decrease in infrastructure costs, a 50% increase in deployment speed, a 25% decrease in technical debt, and a 15% increase in CSAT scores. The team is timely, communicative, adaptive, and responsive, and their commitment and collaboration skills are outstanding.
Co-Founder & CTO
“They’re reliable and have great communication skills”
NIX has delivered exactly what was needed in a timely manner, leaving the client completely pleased with the collaboration. The team boasts excellent communication skills and has proven to be a reliable partner. The partners communicate via email, messaging apps, and virtual meetings.
CTO, Real Estate Firm
“They were fully dedicated in time and heart to the project.”
The app had no bugs and required minimal support calls from end customers. The client was also happy with the number of users on the app. NIX led professional project management, offered status updates, and communicated effectively. Their dedication made them feel like part of the client’s team.
Founder & HOP, Fitness Space Rental Platform
“Terrific project manager – good communication and understanding of our app and objectives.”
NIX’s work has been met with positive acclaim. The team is efficient, hardworking, and on top of the ball. Customers can expect a team that gets the job done.
CTO, Color My Life, Inc
“They often provide helpful advice on areas that are starting to impact us as we grow.”
Thanks to the contributions of the NIX team, the client has been able to deliver large financial software projects on time and within budget. The client appreciates the team’s dedicated and professional staff and their advice on areas starting to impact their growth.
Department Head, Fignum Limited
With more than 10 years of experience, Roman is a thought leader committed to driving long-term value for C-level client stakeholders and decision-makers through the integration of custom Salesforce and ServiceNow solutions.
Roman Bilokon
Practice Leader, Enterprise Workflow Automation
Eugene, with 5+ years of ServiceNow and Salesforce expertise, delivers strategic consulting, driving digital workforce efficiency and business scaling.
Eugene Stepchenkov
Business Process & Solution Consultant
01/
As a leading software development company, NIX offers a comprehensive suite of professional Salesforce implementation services, precisely tailored to your business needs. We specialize in empowering your organization through:
02/
A top-tier Salesforce implementation partner demonstrates expertise through a robust portfolio of certifications. This typically includes core Administrator and App Builder credentials, specialized Consultant certifications across various clouds (Sales, Service, Marketing), and Developer certifications for custom solutions. For complex architecture and integrations, highly valued Architect certifications (like Application, System, or the esteemed Technical Architect—CTA) are critical, ensuring comprehensive capability for any Salesforce implementation.
03/
Absolutely. We provide comprehensive Salesforce architecture design as a fundamental part of our implementation services. Our Salesforce development team possesses deep expertise in architecting solutions for both standard and highly customized Salesforce environments. We meticulously design architecture to ensure smooth interaction with Salesforce native elements and facilitate effortless future integrations with any third-party services your business may require.
04/
While direct Salesforce implementation is technically feasible, it often falls short of optimal strategic deployment due to the platform’s inherent complexity. A proficient Salesforce implementation partner is crucial, bringing a wealth of experience across diverse Salesforce implementations.
NIX provides comprehensive Salesforce CRM implementation services, designed to proactively address potential pitfalls. We help you engineer tailored solutions, manage intricate data migrations, ensure high user adoption, and flawlessly integrate Salesforce within your existing ecosystem, ultimately maximizing your investment and accelerating your business transformation.
05/
Key challenges for Salesforce implementation include data migration complexity (quality, mapping, integrity), and securing robust user adoption through effective change management. Other significant risks involve over-customization leading to technical debt, or under-customization failing business needs. Integration complexities with existing IT landscapes are common. Additionally, unclear objectives and scope creep, alongside inadequate project planning, can derail the implementation.
To effectively mitigate these complexities and ensure a smooth Salesforce CRM implementation, partnering with a seasoned Salesforce implementation partner is essential. At NIX, we provide comprehensive Salesforce implementation services needed to ensure a seamless, transformative, and risk-optimized deployment.
06/
A well-executed Salesforce CRM implementation delivers pivotal strategic advantages. It directly fuels revenue acceleration by optimizing sales processes and consolidating critical customer intelligence. Enterprises achieve elevated operational efficiency through intelligent automation and refined workflows, simultaneously cultivating superior customer experiences that drive enduring loyalty.
Fundamentally, a strategic Salesforce implementation empowers data-driven governance and establishes a scalable platform for sustained value creation and market leadership.
07/
We provide comprehensive Salesforce implementation expertise across a broad spectrum of Salesforce products and clouds, enabling your organization to leverage the full power of the platform. Our capabilities span Sales Cloud for optimizing revenue generation, Service Cloud for enhancing customer support, Community Cloud (Experience Cloud) for engaging digital experiences, and Marketing Cloud for personalized campaign execution. We also specialize in Analytics Cloud (Tableau CRM/CRM Analytics) for data-driven insights, MuleSoft for robust enterprise integration, Pardot for B2B marketing automation, and Force.com (Lightning Platform) for custom application development, ensuring seamless and integrated Salesforce implementation for high-value solutions.
NIX IT integration services ensure seamless operations and optimized performance. Connect your disparate systems and unlock your business’s full potential.
Whether you need to set up new infrastructure, manage an existing one, or migrate a legacy system to an infrastructure as a service (IaaS) solution, our engineers help you deal with it.
Entrust us with your business and technology challenges, whether it’s choosing the right technology, mastering a specific piece of tech, or improving your software operations.
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