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According to statistics, 70% of all time that US residents spend on digital media is on mobile applications. Moreover, the latest statistics show that mobile traffic dominates the market and accounts for up to 75% of visits compared to desktop versions of websites. With an increasing number of smartphone users across the globe, connecting to people via mobile devices has become very efficient.

Mobile app development allows the realization of extensive functionality and utmost user experience, which drives the market further. Modern mobile app development technologies provide a way to build high-performance applications with diverse features and advanced functions like augmented reality and artificial intelligence. In this article, we’ll discuss essential and best mobile application ideas for features that help business owners build high-functioning applications and appeal to the demands and expectations of new audiences.

What Makes a Good Mobile App?

The cornerstone of each of the phases of app development is to provide a great user experience. A good app is one in which customers effortlessly find the desired app features and achieve targeted results with a minimum number of actions. This also entails removing redundant actions and functions that clog up the interface and make the learning curve steeper. Finally, a good application comes with intuitive navigation that caters to the needs of the majority of the target audience.

Another key performance metric that determines the app’s outcome is speed. Users tend to abandon applications that do not load fast enough, which is why working on your speed indicators is vital. If some actions require processing time to complete, make sure to add something to distract users from waiting. For example, slowly display the intermediate results or provide users with something to read or interact with. 

Among the characteristics that define a successful mobile app is also reliable customer support. Users may need to clarify some functionality, ask questions, or even report bugs. Good customer support work greatly enhances user loyalty and helps gather user feedback on the app.

Last but not least, it’s essential to mention that a good app should be 100% compatible with the mobile platforms it works on. Good apps usually employ maximum native features of the platforms they work on and avoid those that don’t fit; they comply with Material Design guidelines for Android and Human Interface Guidelines for iOS to guarantee the best user experience on the platforms.

Hangout Apps

Main Mobile App Features You Can Apply to Your Solution

15 Key Mobile App Features That Are Worth Your Attention

In this section, we’ll dive into the top fifteen app feature examples that can become a part of your business plan for mobile apps.

#1 Users and Accounts

Although user signup is one of the key app features, many apps don’t enforce it right away. Allow mobile app users to browse through the app and check out the functions before registering. Besides providing the traditional email and phone number signups, offer to get an account in one click via social media networks. Depending on your product, it might be Google, Facebook, and Twitter, or industry-specific channels like LinkedIn for job hunting or GitHub for tech specialists.

#2 User-generated Content

User-Generated Content

User-generated content is the type of content that app users can contribute. Additionally, it could be data collected from a user and analyzed by the app in the form of dashboards and graphics. Let’s take a look at the trending mobile app features that fall into this category.

Dashboards

For example, in a banking or investment app, users can discover their spending and earnings in the past month by looking at a concise dashboard. They could also showcase recent purchases in a shopping application or the latest scores in a gaming app.

User Profiles

This holds the ability for customers to alter their personal information, contact details, and financial information. Additionally, a customization app feature can be implemented to provide a more personal experience for customers within the app.

Activity Feed

The activity feed is not a must for certain app types, but it would definitely enrich a social media network, gaming apps, travel solutions, etc. Being a type of in-app forum, the activity feed allows users to share news and insights and post comments and updates. Such feeds are known to spark users’ curiosity and incentivize them to update it over and over again in search of new interesting and entertaining information.

File Uploading

The easy-to-use and secure file upload feature is essential for many application types such as banking, social media, messengers, eCommerce, and many more. The feature usually includes images and PDFs but can also be extended with video, audio, and other formats.

Audio and Video Processing

Video processing is a handy feature for educational apps. Teachers and students worldwide can connect via a video chat application with high-quality processing; telehealth apps also adopt the feature to improve patient-doctor communication and conduct online appointments. However, it can also be implemented for other app types like gaming, messengers, business communication tools, etc. 

Ratings and Reviews

Ratings and reviews allow buyers to share their experiences with other customers and help them make purchasing decisions in today’s oversaturated market.

Feedback Form

In addition to ratings for services and/or products, you can also provide an anonymous (or not) form to collect user feedback about the application itself. Thanks to this, you’ll receive many hints for optimizing your software solution and launching its updates.

Personalization

Your users may be able to set personalization settings in their profiles to make interaction with the application even more comfortable for them. This could be font size, color theme, custom search filters, etc.

#3 Date and Location Management

Location management opens up opportunities for business owners to engage with users and promote their products. By enabling geolocation, users allow apps to track their surroundings to send more personalized and, thus, relevant notifications. For example, when a user is near your brick-and-mortar store or office, send them a discount or special offer to entice them to visit the location. In this section, we’ll expand on mobile app development features associated with locations, calendars, and booking systems.

Calendar

Hotel booking applications and educational portals are the perfect app features examples. Upon booking an appointment or a hotel room, users will automatically see the available dates on the calendar and receive a reminder right before their trip. Any appointment your customer makes through the app can be automatically uploaded to the calendar to help them manage their schedule efficiently.

Booking Management

Travel applications employ a booking management system to handle guests’ check-in and check-out information. Additionally, booking management is used by healthcare and fitness apps to manage visits.

Map Data and Location

Map integration allows users to trace their orders and know exactly where their package is. Customers can also track their location and detect the nearest offices or stores in their neighborhood, as well as get respective directions. 

#4 Messaging and User Engagement

In-app messaging, chats, commenting sections, and social sharing are essential items on the app development feature list that improve user engagement. These app features allow businesses to distribute special offers, promote certain products, remind users of upcoming events and sales, and boost interactions between real customers and a brand.

Messaging and Chat

Provide your users with a messaging option to allow them to chat with other users without leaving the application. However, in the abundance of popular messaging apps, creating a chat feature that provides a great user experience is quite challenging. To avoid this pitfall, consider integrating your app with Telegram or Messenger chatbots to optimize communication streams and offer instant solutions to common user problems.  

Comments Section

Comments are a great way to boost engagement and user-generated content and add transparency to your business. Allowing people to quickly leave comments and share their thoughts about items and services builds a trusting and open relationship.

Social Sharing

Help users share their experiences, post their purchases and achievements, and be active on social media while using your app. Social sharing is also a free advertisement for your digital product and an opportunity to boost brand awareness.

#5 Payment and eCommerce Activities

Payment and eCommerce

This section is devoted mostly to eCommerce and projects requiring mobile app monetization; however, secure payment options are vital to major commercial mobile solutions. Here are the common mobile app features that are responsible for sales processing.

Payment Gateways

When it comes to payment options, the essential aspect is a high level of security. If your app stores users’ payment details for future purchases, make sure this data is safe. Additionally, it provides multiple options offered by Apple Pay, Android Pay, and reliable 3rd party solutions like PayPal, Stripe, debit and credit card, and sometimes even cash on delivery.

Shopping Cart

The shopping cart collects all the items that users have chosen to purchase to simplify the buyers’ experience and increase the average order value. Besides listing the selected items, allow users to remove and change the products, change the number of items in one click, discover the total price of the purchase, and choose a shipping method. 

User Marketplace

If you have a C2C business model, provide a user marketplace where people can list their items and sell them to other customers. This model is usually commission-based and generates revenue from each transaction. 

Inventory and Category Management

An eCommerce app will also require an inventory and product management system to add, remove, and alter listings. This includes a catalog builder where users can manage their listed offers and make sure the information is up-to-date. 

#6 Admin Panel and Analytics Tools

Admin Panel and Analytics Tools

The admin panel is where all the behind-the-scenes of the application is happening. User management, data storage and analysis, marketing and sales tools, and more are managed via the admin panel of an app.

User Management

User management is about adding, suspending, and removing users and app admins to make sure your application is safe. This feature also helps app owners manage user access levels and permissions according to their status, functions, or subscription plans.

CMS Integration

Content Management Systems (CMS) provide easy access to the app administration and customization. Modern CMS tools are user-friendly enough to allow non-tech people to make important changes and tweaks to the app interfaces and functionality.

Content Approval

Content approval is becoming a vital option, especially in countries with strict guidelines from authorities that regulate the appropriateness of online content. For example, you will need to identify and ban discriminatory words, calls for aggression, hate speech, and other harmful content. While maintaining a small audience, manual detection and removal of detrimental statements are manageable, but you will likely require AI-powered automated solutions when you grow bigger.

Performance Monitoring

Most commonly, performance monitoring occurs in special Product Analytics systems that are based on BI technologies. These systems give you access to key metrics like user behavior data, conversion opportunities, etc., to provide the utmost user experience and engagement, app performance, load speed, and more.

Multi-language Support

Launching your application to different locations and countries requires providing multilingual support for every screen and interface, as well as customer service. You should also consider the cultural diversity of the app user base and compliance with local laws and regulations.

Reports

Finally, the admin panel should include report generation that creates weekly and monthly snippets of significant metrics. Moreover, it should report bugs and significant event notifications in realtime.

#7 Integrations

Integrations are being used by the majority of applications to expand their functionality, save resources, and add new features like mobile app analytics, administration, social media signups, secure payment methods, etc.

Integration with Third-party Services

You can connect with other services such as payment gateways, marketing tools, process automation functions, messaging app features, etc.

API to Allow Others to Integrate with You

Besides connecting other apps to your solution, allow other applications to partner up with yours. Providing such an opportunity can be an additional revenue stream as well as a way to expand the reach of your app. 

#8 Security

Security

Security is the cornerstone of any development process, as poor data protection leads to data breaches. There are three critical app features common to mobile applications that will help you optimize the security standards for your application.

SSL

Secure Sockets Layer (SSL) stands for Secure Sockets Layer certificate and allows for establishing an authenticated and encrypted connection between apps, websites, and computers to ensure the utmost privacy.

DDoS Protection

Distributed Denial of Service (DDoS) attacks are among the most common causes of server outages and data breaches. Make sure to implement comprehensive DDoS protection solutions to prepare your application for such attacks and minimize the harm.

Two-Factor Authentication

Besides enforcing a secure password, motivate your users to add an extra layer of account protection. For example, customers could add their phone number or email to the account credentials and obtain doubled account security and the ability to restore their account or password in case of urgency.

Face Recognition

As a more modern alternative to two-factor authentication, biometrics, namely facial recognition, can be used as an additional tool to protect users’ accounts and data associated with them. Generally speaking, face recognition algorithms are based on unique physical characteristics to authenticate users and can be found in ready-made APIs like Microsoft Azure AI Vision, Rekognition, and Clarifai. However, if your application must meet advanced security standards, your team will likely need to develop some functionality from scratch.

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#9 Multi-device Synchronization

Cross-platform technology syncing provides real-time data synchronization across multiple platforms and devices. In case your users are distracted from the app on their phones, they may continue the buyer’s journey on the app via a web browser, desktop, or another device without losing progress. You can learn more about specific tools aimed at cross-platform development in our articles dedicated to React Native vs Flutter and Xamarin app development.

#10 Push Notifications

Push notifications are key features of a successful mobile app as they drastically increase user experience but only if used wisely. Overloading users with notifications and alerts will likely discourage people from engaging with your application. Find the right balance between achieving your marketing KPIs and goals and maximizing the value that users can gain from the app with timely and helpful push notifications.

#11 Accessibility Features

Accessibility features are the mobile app features that help you reach a wider audience with special needs. People with an unstable internet connection and users with certain disabilities have been long overlooked by app creators. Nowadays, including special features to make the application available and usable for wider user groups is not only a polite and inclusive gesture but also an opportunity to scale up your user base. 

Closed-captioning

Closed captions are often automatically generated to allow users with hearing disabilities to enjoy your content. 

Text-to-speech and Voice Control

Text-to-speech is an app feature that converts any text content into audio format. The function is created for users with vision impairment to help them use your application more easily. Voice control allows users to navigate through your app using only voice commands.

Offline Mode

Some users do not have access to a stable internet connection, which is why offering some mobile app features in the offline mode will help your users get value from your app even without the internet.

#12 Data Caching

Data caching is used to speed up the processing of user requests. In particular, if your software solution has high requests per second (RPS) rates, these requests are resource-intensive, and/or it’s too expensive to scale the main data storage, caching will allow you to significantly reduce the response time when accessing data. At the same time, you should understand that caching makes the code structure and mobile testing more complex.

#13 Search Feature

This feature is a must for any multi-page mobile application—users should be able to get to the place they need simply by entering the corresponding query in the search bar.

Machine Learning

Implementing machine learning algorithms can help your in-app search engine more accurately recognize user queries (even if they were entered incorrectly) and thereby improve the relevance of results. For example, such algorithms are actively used by many marketplaces so that customers receive limited selections from thousands of products.

#14 Augmented Reality

Augmented reality is still considered one of the trending technologies whose mere mention attracts thousands of new users to the application. At the same time, it can provide users with a convenient achievement of their goals, be it the overlay of programmatically generated objects on the surrounding reality or the description of objects that already exist in it.

#15 User Interface Design

Finally, a mobile application cannot do without a well-thought-out user interface design that can become the calling card of your brand in the digital plane or simply attract end users with its convenience and intuitiveness.

Responsive App Design

Since your users may have devices of different form factors, it’s important that your mobile application displays the same on any of them. To solve this challenge, there is a responsive design that scales the application according to predefined breakpoints.

Intuitive Navigation

To lower your app’s entry threshold and minimize the need for your users to resort to reading a manual, you should work on the user flows in its interface to ensure its intuitive navigation. The key requirement for creating each user flow is the ability to perform any target action within the application in three or fewer steps.

Consider NIX Your Trusted Mobile App Development Partner

We’ve mentioned good app features that will help you learn where to begin. NIX is a team of app development specialists with years of experience and a clear understanding of how to build a well-functioning mobile application. Take a look at our clients who leveraged our custom mobile app development services here.

Marketplace App For Lifestyle Services

The company already had a web version of their lifestyle service but wanted to expand to the mobile app market. The NIX team built a cross-platform, user-friendly mobile app with native modules like maps and camera integration, high-quality video streaming, and secure Stripe payment capabilities. Our development team created a custom library to facilitate smooth camera and photo functions within the cross-platform development environment.

As a result, the client received a mobile app that allows users to schedule meetings, contact lifestyle professionals, and securely pay for the services. Finally, high-quality and quick video chat helps to swiftly and smoothly connect users to lifestyle experts.

Mobile App for Improving Daily Life Through Positive Affirmations

Our client, ThinkUp, had outgrown the capacity of their mobile applications and required a scalable solution to meet the growing demands of their customers. The NIX team analyzed the legacy system and refactored existing apps on iOS and Android to adjust to the growing user base as well as extend the functionality of the apps to increase customer retention. Our application developers added customizable mobile app features like personalized affirmations and notifications and included progress tracking to help users understand their performance.

Both iOS and Android apps work faster and more stable due to the system’s scalability. Moreover, the additional app features increased user retention and drew even more attention to the service.

Application For Enhancing Patient Retention

The client is an industry-leading software provider that digitally connects patients and hospitals. NIX was challenged to modernize web and mobile applications to enhance user experience on both platforms. Additionally, the applications needed to comply with HIPAA, a healthcare data protection standard. Our engineers improved the code to allow users to securely access all their healthcare data from one app. Hospitals can now better deliver their services and improve patient care.

As a result, the application performance was improved significantly, and it’s become fully compliant with HIPAA regulations. On top of that, patients can receive personalized reminders about medications, track their health indicators like cholesterol and blood pressure, set up healthcare-related goals, and monitor the treatment process.

Final Thoughts

Building an application is no longer an option but a user-driven requirement for modern businesses. Mobile apps are essential for brand awareness, marketing activities, sales purposes, and ROI improvement. As for enterprise mobile application development, such solutions can help centralize and automate regular operations that the enterprise’s employees have to perform on a daily basis.

In any case, building an application from scratch or enhancing an existing one might be overwhelming. Whether you would like to convert an Android app to iOS, create a new application, or update an old one according to new mobile app requirements, contact NIX. This way, you’ll be able to learn more about necessary mobile app features, get an application project consultation, and estimate the cost to make an app.

FAQ

What are the Common Features of Mobile Apps?

In a nutshell, a typical mobile app features list includes user registration, user-generated content, date and location management, messaging, payment options, and an admin panel.

What Features Make a Good App?

A good application consists of a few mobile app features that collectively solve a common problem that users experience. The features entail user registration and profile creation, user-generated content such as uploads, reviews, comments, etc., and messaging or chat functions to streamline in-app communications. Some apps—for example, on-demand apps—should have data and location management features as well as payment integrations to provide secure transactions. Finally, every application requires an admin panel to oversee and control app operations as well as security measures to protect customer data. Additionally, you can implement app features like push notifications, multi-device sync, and accessibility features to make your application stand out in the competitive market. And, of course, don’t forget to create an eye-catching mobile app design.

What Makes Mobile Apps Useful for Users?

The cornerstone of a useful app is solving a customer’s problem or pain point. As long as your application completes this task for your users in an easy, quick, and cost-efficient way, you have a useful product.

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Jane Bondar
Jane Bondar Mobile Development Lead

With a decade of experience in mobile development, Jane enjoys tackling tech challenges and creates powerful solutions from simple apps to complex IoT systems across multiple industries. She masterfully leads the way inside her team and beyond, acting as a tech advisor.

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